SMB Inside Sales Representative

Lenovo•Morrisville, NC

About The Position

As an SMB Sales Representative for Lenovo, you will sell Lenovo products, services, and solutions to small and medium business clients through outbound phone calls and correspondence. Lenovo’s portfolio includes servers, storage, laptops, gaming computers, accessories, and professional services. The representative manages acquisition, development, and retention accounts, owns a book of accounts, and is responsible for exceeding revenue, profit, and services targets. The role involves identifying opportunities, explaining product benefits, competing effectively, and driving sales to meet revenue and profitability objectives. You will configure, price, negotiate, and quote sales solutions; provide timely follow-up, product information, and account support; and help new and existing customers identify and implement solutions that meet their business needs.

Requirements

  • At least 2 years of professional inside or outside sales experience with a bachelor’s degree, or at least 4 years of professional experience with a GED or high school diploma.
  • Professional, goal-oriented, articulate, and effective in telephone and written communication.
  • Self-confident, proactive, assertive, and positive attitude.
  • Acquisition selling skills and a relationship-building mindset.
  • Ability to plan strategically, grow share of wallet, and improve profitability.
  • Excellent verbal and written communication skills.

Nice To Haves

  • Sales experience in the technology field or IT industry.
  • Executive presentation skills involving hardware and services portfolios.

Responsibilities

  • Build complex sales strategies to meet short- and long-term goals, objectives, and quotas.
  • Develop and cultivate relationships with new and existing clients while achieving profit and revenue objectives.
  • Provide customers with a high level of sales and operational customer service.
  • Recommend products, services, and solutions that fulfill customers’ needs.
  • Participate in corporate initiatives, including weekly forecasting and opportunity management, to achieve performance goals.
  • Identify sales opportunities, communicate product benefits, and sell against competitors.
  • Configure, price, negotiate, and quote sales solutions.
  • Provide proactive follow-up, product information, and account support through effective communication.
  • Develop strategies to help new and existing customers find and implement appropriate business solutions.
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