SMB Inside Sales Representative
About The Position
As an SMB Sales Representative for Lenovo, you will sell Lenovo products, services, and solutions to small and medium business clients through outbound phone calls and written correspondence. The portfolio includes servers, storage, laptops, gaming computers, accessories, and professional services. You will manage acquisition, development, and retention accounts, own your book of accounts, and be responsible for exceeding revenue, profit, and services targets. The role involves uncovering opportunities, communicating product benefits, selling against competitors, and helping customers identify and implement solutions for their business needs. You will configure, price, negotiate, and quote sales solutions, and provide proactive follow-up, product information, and account support. You will also develop sales strategies, cultivate client relationships, support high-quality customer service, and participate in forecasting and opportunity management to achieve performance goals.
Requirements
- At least 2 years of professional inside or outside sales experience with a bachelor’s degree, or at least 4 years of professional experience with a GED or high school diploma.
- Professional, goal-oriented, articulate, and able to communicate effectively by phone and in writing.
- Ability and motivation to exceed goals and independently manage an account book.
Nice To Haves
- Sales experience in technology or the IT industry.
- Self-confidence, initiative, assertiveness, and a positive attitude.
- Acquisition selling skills and a relationship-building mindset.
- Ability to plan strategically, grow share of wallet, and improve profitability.
- Excellent verbal and written communication skills.
- Executive presentation skills covering hardware and services portfolios.
Responsibilities
- Build complex sales strategies to meet short- and long-term goals, objectives, and quotas.
- Develop and cultivate relationships with new and existing clients while achieving profit and revenue objectives.
- Ensure customers receive a high level of sales and operational customer service.
- Recommend products, services, and solutions that fulfill clients’ needs.
- Participate in corporate initiatives, including weekly forecasting and opportunity management, to reach performance goals.
- Uncover sales opportunities, explain Lenovo product benefits, and sell against the competition.
- Configure, price, negotiate, and quote sales solutions.
- Provide proactive follow-up, product information, and account support through effective communication.
