Manager, SMB Inside Sales

HP•Rio Rancho, NM

About The Position

This role sets clear sales objectives aligned with organizational goals, develops and executes inside sales strategies, and manages sales pipelines. It leads inside sales representatives, evaluates team performance, and facilitates training and development. The role also stays current with market developments and uses customer feedback to improve the organization’s products, services, and sales processes. The position has an impact across its function and leads projects requiring understanding of multiple disciplines or areas of HP. It applies managerial concepts and company objectives to resolve issues creatively and effectively. The on-target earnings range is $115,650.00–$170,600.00 USD annually, with a 60% salary and 40% incentive mix. Additional bonus and/or equity opportunities apply to candidates in the United States. Compensation varies by work location, job-related knowledge, skills, and experience.

Requirements

Four-year or graduate degree in Sales, Marketing, Business Administration, or a related discipline, or commensurate work experience or demonstrated competence.
Typically 7–10 years of job-related experience or 5–7 years of management experience.
Preferred background in sales, business management, project management, or a related field.

Nice To Haves

Experience in sales, business management, project management, or a related field.
Knowledge of account management, business development, B2B, catering sales, cold calling, CRM, inside sales and inside sales management, KPIs, lead generation, marketing, sales development and management, sales processes, prospecting and strategy, Salesforce, selling techniques, SaaS, and value propositions.
Cross-organizational skills in customer centricity, prioritization, resilience, team management, and strategic thinking.

Responsibilities

Establish inside sales objectives and performance targets aligned with organizational goals.
Develop and execute inside sales strategies based on market analysis, opportunity identification, and tactics to exceed sales targets.
Manage account planning and maintain a sales pipeline to support revenue goals.
Help sales teams customize solutions to client needs by understanding client challenges and aligning organizational capabilities with their objectives.
Evaluate performance, provide constructive feedback, and establish individual development plans.
Manage the budget, allocate resources, monitor expenses, and pursue cost-effectiveness.
Gather and integrate customer feedback to improve products, services, the inside sales process, and customer satisfaction.
Facilitate training and development to strengthen product knowledge, selling techniques, and customer engagement skills.
Conduct regular sales meetings to address challenges, share best practices, inform and align the team, and maintain motivation.
Keep current with sales technology, CRM systems, and other tools to improve sales-process efficiency and productivity.