Manager, SMB Inside Sales

HP • Rio Rancho, NM

3d • $115,650 - $170,600

About The Position

This role sets clear sales objectives aligned with organizational goals, develops and executes inside sales strategies, and manages sales pipelines. The manager leads inside sales representatives, evaluates team performance, and facilitates training to enhance their skills. The position also tracks market advancements and incorporates customer feedback to improve the organization’s offerings and sales processes.

The role impacts a function and leads projects requiring understanding of multiple HP disciplines or areas. It applies managerial concepts and company objectives to resolve issues creatively and effectively. The job is full-time, with no shift premium. The on-target earnings range is $115,650–$170,600 USD annually, with a 60% salary and 40% incentive mix. Additional bonus and/or equity opportunities apply to candidates in the United States. Pay varies by work location, job-related knowledge, skills, and experience.

Requirements

• A four-year or graduate degree in Sales, Marketing, Business Administration, or a related discipline, or commensurate work experience or demonstrated competence.
• Typically 7–10 years of job-related experience or 5–7 years of management experience, preferably in sales, business management, project management, or a related field.
• Knowledge or skills in account management, business development, business-to-business sales, catering sales, cold calling, customer relationship management, inside sales, inside sales management, KPIs, lead generation, marketing, sales development, sales management, sales processes, sales prospecting, sales strategy, Salesforce, selling techniques, SaaS, and value propositions.
• Cross-organizational skills in customer centricity, prioritization, resilience, team management, and strategic thinking.

Responsibilities

• Establish inside sales objectives and performance targets aligned with organizational goals.
• Develop and execute inside sales strategies, including market analysis, opportunity identification, and tactics to exceed sales targets.
• Manage account planning and maintain a sales pipeline to support revenue goals.
• Help sales teams customize solutions to client needs by understanding client challenges and aligning organizational capabilities with client objectives.
• Evaluate performance, provide constructive feedback, and establish individual development plans.
• Manage the budget, allocate resources, monitor expenses, and pursue cost-effectiveness.
• Seek and incorporate customer feedback to improve products, services, the inside sales process, and customer satisfaction.
• Facilitate training and development programs covering product knowledge, selling techniques, and customer engagement skills.
• Conduct regular sales meetings to address challenges, share best practices, and keep the team informed, aligned, and motivated.
• Keep up to date with sales technology, CRM systems, and other tools to improve sales efficiency and productivity.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Long-term and short-term disability insurance
• Employee assistance program
• Flexible spending account
• Life insurance
• Four to twelve weeks of fully paid parental leave based on tenure
• Thirteen paid holidays
• Flexible paid vacation and sick leave

What This Job Offers

• Job Type: Full-time
• Career Level: Manager