SMB Business Account Executive, Comcast Business

Comcast • Atlanta, GA

1d

About The Position

Comcast Business is hiring an SMB Business Account Executive responsible for selling integrated communication solutions to small-to-medium business customers. The role develops relationships with businesses and the community, positions the Comcast brand as part of the sales strategy, and delivers solutions aligned with customer needs. The Account Executive generates leads, presents Comcast products and services, promotes bundled offerings, and works to exceed sales targets while providing a superior customer experience. The position involves regular customer meetings outside the office, collaboration with internal teams, and preparation of sales and activity reports. Employees are expected to follow Comcast's Operating Principles, prioritize customers, learn and advocate for Comcast technology and digital tools, collaborate as a team, contribute feedback through the Net Promoter System, drive results, support inclusion, and act responsibly toward customers, investors, colleagues, and communities.

Requirements

• Relevant work experience of 0–2 years.
• Bachelor's degree is preferred; Comcast may also consider coursework and experience or extensive related professional experience.
• Strong verbal and written communication skills, including presentation, persuasion, and negotiation.
• Skills in adaptability, critical thinking, problem solving, customer focus, professional integrity, resilience, technical knowledge, and workplace organization.
• Ability to work nights and weekends, variable schedules, and overtime as necessary.
• Regular and punctual attendance.

Nice To Haves

• Bachelor's degree.
• Coursework and experience in place of the stated degree, or extensive related professional experience.
• Relevant certifications, if applicable.

Responsibilities

• Assist with creating and delivering face-to-face sales presentations demonstrating knowledge of Comcast products and services.
• Promote bundled products to provide customers with optimal solutions.
• Sell toward and exceed departmental, financial, and unit targets.
• Monitor competitors and emerging technologies to position Comcast Business Services in the marketplace.
• Generate leads among targeted businesses through cold calling, canvassing, referrals, and partner relationships.
• Develop a sales territory by cultivating local business partnerships and organizational affiliations.
• Retain customers by delivering on the Comcast Credo and ensuring a superior customer experience.
• Build customer relationships and collaborate with internal teams to meet or exceed operational and service expectations.
• Prepare sales and activity reports as required.
• Attend regular customer meetings outside the office and present, persuade, and negotiate effectively.
• Exercise independent judgment and discretion in significant matters.
• Maintain regular, consistent, and punctual attendance.
• Work nights, weekends, variable schedules, and overtime as necessary.
• Perform other duties and responsibilities as assigned.
• Follow Comcast's Operating Principles, put customers first, advocate for products and digital tools, collaborate with colleagues, participate in the Net Promoter System, drive results, support inclusion, and act responsibly.

Benefits

• Comcast offers benefits to eligible employees, with options and tools intended to support employees physically, financially, and emotionally.
• Sales compensation programs may provide significant earnings above targeted compensation for employees who exceed sales targets.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level