SMB Account Executive, Comcast Business.

Comcast • Memphis, TN

1d • $47,000 - $77,000

About The Position

Responsible for selling integrated communication solutions to small-to-medium business customers. The role develops relationships with individual businesses and the community, positioning the Comcast brand as a key component of the sales strategy. The Account Executive demonstrates knowledge of Comcast products and services, generates leads, meets sales targets, and supports customer retention through a strong customer experience and follow-up. The role requires regular customer meetings outside the office and may involve nights, weekends, variable schedules, and overtime as necessary.

Requirements

• Relevant work experience: 0–2 years.
• Excellent verbal and written communication skills, including presentation, persuasion, and negotiation.
• Skills in adaptability, critical thinking, problem solving, customer focus, professional integrity, resilience, technical knowledge, and workplace organization.
• Ability to work nights and weekends, variable schedules, and overtime as necessary.
• A bachelor's degree is listed, but Comcast may also consider a combination of coursework and experience or extensive related professional experience.

Nice To Haves

• Bachelor's degree.
• Relevant certifications, if applicable.

Responsibilities

• Assist with creating and delivering face-to-face sales presentations demonstrating knowledge of current Comcast products and services.
• Promote bundled products and recommend solutions suited to customers.
• Sell toward and exceed departmental, financial, and unit targets.
• Monitor competitors and emerging technologies to position Comcast Business Services in the marketplace.
• Generate leads among targeted businesses through cold calling, canvassing, customer referrals, and partner relationships.
• Develop the sales territory by cultivating local business partnerships and organizational affiliations.
• Retain customers by delivering on the Comcast Credo and ensuring a superior customer experience.
• Build customer relationships and work with internal teams to meet or exceed customer expectations for operational efficiency and service levels.
• Prepare sales and activity reports as required.
• Attend regular out-of-office customer meetings; present, persuade, and negotiate effectively.
• Exercise independent judgment and discretion in significant matters.
• Maintain regular, consistent, and punctual attendance; work nights, weekends, variable schedules, and overtime as necessary.
• Understand and apply Comcast’s Operating Principles, prioritize the customer experience, learn and advocate for Comcast technology and digital tools, collaborate as a team, participate in the Net Promoter System, drive results and growth, support inclusion, and act responsibly toward colleagues, customers, investors, and communities.
• Perform other duties and responsibilities as assigned.

Benefits

• Comcast states that eligible employees receive a range of benefits with options and guidance intended to support physical, financial, and emotional well-being. Details are available in the compensation and benefits summary on the careers site.
• Sales compensation programs offer potential commission upside above targeted earnings for employees who exceed sales targets.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level