SMB Account Executive, Comcast Business

Comcast • Modesto, CA

1d

About The Position

The SMB Account Executive is responsible for selling integrated communication solutions to small- and medium-sized businesses. The role develops relationships with individual businesses and the community, and positions the Comcast brand as part of its sales strategy. It involves presenting Comcast products and services, prospecting for new business, cultivating a sales territory, meeting sales targets, and retaining customers through strong service and follow-up. The role requires regular customer meetings outside the office and may include nights, weekends, variable schedules, and overtime as necessary.

Requirements

• Relevant work experience of 0–2 years.
• Strong verbal and written communication, presentation, persuasion, and negotiation skills.
• Ability to work nights and weekends, variable schedules, and overtime as necessary.
• Skills in adaptability, communication, critical thinking, problem solving, customer focus, persuasion, professional integrity, resilience, technical knowledge, and workplace organization.

Nice To Haves

• Bachelor's degree; Comcast may also consider a combination of coursework and experience or extensive related professional experience.

Responsibilities

• Assist with creating and delivering face-to-face sales presentations that demonstrate knowledge of current Comcast products and services.
• Promote bundled products to identify optimal solutions for customers.
• Meet or exceed departmental, financial, and unit sales targets.
• Monitor competitors and emerging technologies to position Comcast Business Services in the marketplace.
• Generate leads through cold calling, canvassing, referrals, and partner relationships.
• Develop the sales territory by cultivating local business partnerships and organizational affiliations.
• Retain customers by delivering on the Comcast Credo and ensuring a superior customer experience.
• Build customer relationships and work with internal teams to meet or exceed operational efficiencies, service levels, and customer expectations.
• Prepare sales and activity reports as required.
• Attend regular out-of-office customer meetings and use strong presentation, persuasion, negotiation, verbal, and written communication skills.
• Exercise independent judgment and discretion in significant matters.
• Maintain regular, consistent, and punctual attendance.
• Perform other assigned duties and responsibilities.

Benefits

• Commission eligibility for most sales positions, subject to the applicable plan.
• A range of benefits for eligible employees, with personalized options and tools supporting physical, financial, and emotional well-being.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level