SMB Account Executive, Comcast Business

Comcastβ€’Redmond, WA

About The Position

The SMB Account Executive is responsible for selling integrated communications solutions to small- and medium-sized business customers. The role develops relationships with local businesses and the community, positions the Comcast brand in the sales strategy, and promotes bundled products to provide appropriate customer solutions. The Account Executive prospects for new business, builds and retains customer relationships, works toward sales targets, and helps ensure a strong customer experience. The position requires regular customer meetings outside the office and may involve nights, weekends, variable schedules, and overtime.

Requirements

  • Relevant work experience of 0–2 years.
  • Bachelor's degree preferred; applicants with a combination of coursework and experience, or extensive related professional experience, may also be considered.
  • Ability to work nights and weekends, variable schedules, and overtime as necessary.
  • Skills in adaptability, communication, critical thinking, problem solving, customer focus, persuasion, professional integrity, resilience, technical knowledge, and workplace organization.

Nice To Haves

  • Bachelor's degree.

Responsibilities

  • Assist with creating and delivering face-to-face sales presentations demonstrating knowledge of Comcast products and services.
  • Promote bundled products to provide optimal solutions for customers.
  • Meet or exceed departmental, financial, and unit sales targets.
  • Stay informed about competitors and emerging technologies to position Comcast Business Services in the marketplace.
  • Generate leads through cold calling, canvassing, referrals, and partner relationships.
  • Develop the sales territory through local business partnerships and organizational affiliations.
  • Retain customers by delivering on the Comcast Credo and providing a superior customer experience.
  • Build customer relationships and collaborate with internal teams to meet service levels and customer expectations.
  • Prepare sales and activity reports as required.
  • Attend regular out-of-office customer meetings and use verbal and written communication, presentation, persuasion, and negotiation skills.
  • Exercise independent judgment and discretion in significant matters.
  • Maintain regular, consistent, and punctual attendance.
  • Perform other assigned duties and responsibilities.

Benefits

  • Eligible employees receive a range of benefits with personalized options and tools supporting physical, financial, and emotional well-being.
  • Sales compensation programs offer potential commission earnings above targeted compensation for employees who exceed sales targets.
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