SMB Account Executive, Comcast Business

Comcast • Royal Oak, MI

22h

About The Position

The SMB Account Executive is responsible for selling integrated communications solutions to small-to-medium business customers. The role develops relationships with individual businesses and the community, positioning the Comcast brand as part of its sales strategy. The Account Executive presents Comcast products and services, generates and pursues leads, builds customer relationships, and works toward sales targets while delivering a superior customer experience. The position requires regular customer meetings outside the office and may involve nights, weekends, variable schedules, and overtime.

Requirements

• Relevant work experience: 0–2 years.
• Strong verbal and written communication, presentation, persuasion, and negotiation skills.
• Skills in adaptability, critical thinking, problem solving, customer focus, professional integrity, resilience, technical knowledge, and workplace organization.
• Ability to work nights and weekends, variable schedules, and overtime as necessary.

Nice To Haves

• Bachelor's degree; Comcast may also consider coursework and experience or extensive related professional experience.

Responsibilities

• Assist with creating and delivering face-to-face sales presentations that demonstrate knowledge of Comcast products and services.
• Promote and sell bundled products to provide customers with optimal solutions.
• Exceed departmental, financial, and unit sales targets.
• Stay informed about competitors and emerging technologies to position Comcast Business Services in the marketplace.
• Generate leads among targeted businesses through cold calling, canvassing, customer referrals, and partner relationships.
• Develop the sales territory by cultivating local business partnerships and organizational affiliations.
• Retain customers by delivering on the Comcast Credo and ensuring a superior customer experience.
• Build customer relationships and coordinate with internal teams to support retention, operational efficiency, and service levels.
• Prepare sales and activity reports as required.
• Attend regular customer meetings outside the office and use effective communication, presentation, persuasion, and negotiation skills.
• Exercise independent judgment and discretion in significant matters.
• Maintain regular, consistent, and punctual attendance.
• Work nights and weekends, variable schedules, and overtime as necessary.
• Perform other duties and responsibilities as assigned.

Benefits

• Commission eligibility for most sales positions under the applicable plan.
• Benefits for eligible employees, with options and support intended to address physical, financial, and emotional well-being.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level