SMB Account Manager, Food & Beverage

Block • San Francisco, CA

3d

About The Position

Join Square’s Account Management team to help small and medium-sized business owners get the most from Square. As an Account Manager on the SMB Food and Beverage team, you will build partnerships with food-sector merchants, understand their needs, develop tailored solutions, and advocate for them within Square. You will help clients address complex business scenarios by finding ways to apply Square products to their operations, support them day to day, and identify growth opportunities that strengthen their businesses.

Requirements

• At least 3 years of experience in Sales, Account Management, or a related field.
• Experience discovering and closing sales opportunities and building client relationships.
• Experience managing a pipeline to achieve revenue targets.
• Excellent organizational, analytical, written, and verbal communication skills.
• Passion for and knowledge of how new technologies can better serve small and medium-sized businesses.
• A track record of delivering measurable outcomes, driving adoption, and being viewed by clients as a trusted advisor.

Nice To Haves

• Experience within the Food and Beverage industry.

Responsibilities

• Own, retain, and grow a portfolio of SMB Food & Beverage merchants through tailored adoption of Square tools.
• Drive expansion through product adoption, upselling, and value-based recommendations.
• Advocate for merchants within Square, surface insights, and help shape products around their needs.
• Balance proactive outreach, retention activities, and growth opportunities through effective organization and time management.
• Work with Sales, Support, and Product teams to provide customers with the best possible experience across Square.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed