Account Manager (SMB)

Storable

15h•Remote

About The Position

Storable is seeking a commercially minded Account Manager (Farmer) to grow monthly recurring revenue (MRR) within an assigned book of existing Mid-Market or SMB customers. The role turns usage trends, facility growth, and product whitespace into expansion bookings. It partners closely with the Customer Success Manager (CSM), who owns product adoption and the mechanical execution of renewals; the Account Manager leads commercial terms when a renewal requires restructuring. Storable provides an integrated technology platform for specialty real estate operators, including self-storage, marine, and RV and camping businesses. The company says it is fully distributed and employs people in all U.S. states except Alaska, Hawaii, and New Hampshire.

Requirements

At least 3 years of Account Management, Customer Success, or closing Sales experience in B2B SaaS, primarily focused on upselling and cross-selling existing accounts.
Demonstrated ability to identify account whitespace and execute data-driven expansion plays.
Strong commercial negotiation skills, particularly with add-ons, co-terms, and contract restructuring.
Collaborative mindset and a history of partnering successfully with Customer Success teams to drive account growth.
Strong pipeline management and forecasting skills using Salesforce.
Currently authorized to work in the United States on a full-time basis.

Nice To Haves

Experience in self-storage, property management, or broader real estate technology sectors.
Familiarity with integrated payments, marketplace solutions, or embedded insurance portfolios.
Training in formal sales methodologies such as Challenger, Command of the Message, or Sandler.

Responsibilities

Build account plans for priority accounts using account scores and whitespace analysis by revenue line.
Run defined expansion plays, including facility adds, Easy-to-Edge upgrades, and Marketplace opt-ins.
Identify and convert expansion opportunities, including opportunities surfaced by the CSM.
Own pricing, proposals, and contracts for expansions.
Maintain an accurate expansion pipeline and forecast in Salesforce, providing clear visibility into segment performance.
Own identification and closure of expansion opportunities.
Collaborate with cross-functional teams to identify opportunities and accelerate sales cycles through collaboration and team-selling.
Lead commercial terms when a renewal requires restructuring, in partnership with the CSM.

Benefits

Generous health coverage for employees and their families.
Fully paid short- and long-term disability coverage.
Life insurance equal to two times base salary.
401(k) match after 60 days, 100% vested after one year.
Employer HSA contribution and an HRA to help offset the deductible.
Flexible vacation policy.
Company rewards and recognition program with redeemable personalized gifts and experiences.
Eight hours of Volunteer Time Off annually, plus opportunities to participate in volunteer and community service events.
Eight hours of Rest, Relax, Recharge time for mental health.
Mental well-being resources for employees and dependents, including counseling, stress management programs, and mindfulness workshops.
Fully paid parental leave: 12 weeks for primary caregivers and 6 weeks for secondary caregivers.
Paw’ternity leave and pet bereavement time off.
Four weeks of fully paid caregiver leave to care for aging dependents or family members, if needed.
$50 monthly home data stipend and a $250 home office sign-on bonus.
Fertility care support options.
Access to financial experts.
Direct Student Loan Payment Program, subject to qualifications and eligibility rules.