Account Manager - SMB Sales

Verizon • Easton, PA

1d

About The Position

Verizon is hiring an Account Manager to drive sales, increase service revenue, and manage relationships with small business accounts in the 1–19 employee segment. The role involves prospecting for new business and growing existing accounts by identifying customer challenges and recommending tailored technology solutions that support business needs and generate revenue.

The Account Manager will develop and qualify leads, acquire customers, retain and grow accounts, build relationships with decision makers, and present multi-product solutions. Solutions may include Cloud, Security, ISP, VoIP, and Google platforms. The role uses Verizon's Velocity Selling methodology, AI, advanced CRM tools, and sales force automation tools to improve sales efficiency and track progress.

This is a mobile role, primarily based at customer or field locations, with occasional visits to a Verizon location for in-person training and meetings. Travel within the assigned geographic sales territory may be up to approximately 50%. The position is scheduled for 40 hours per week and offers base pay plus target individual-based commission, with unlimited commission opportunity. Compensation varies by geography, performance, and experience.

Requirements

• Bachelor’s degree or three or more years of work experience.
• Three or more years of relevant work experience.
• Willingness to work in a mobile working model and travel within the assigned geographic sales territory; expected travel may be up to approximately 50% of the time.
• Valid driver’s license.

Nice To Haves

• Associate’s or bachelor’s degree, or related certifications or college courses.
• Two or more years of business-to-business or outside sales experience, including business acquisition and prospecting or cold-calling.
• Technology sales and educational experience, such as SaaS sales, CRM, Salesforce or other client management tools, or social media.
• Strong presentation skills in face-to-face and virtual environments.
• Experience building and maintaining strong business relationships with all levels of client organizations.
• Ability to work in a fast-paced, self-directed, entrepreneurial environment.
• Ability to manage time and prioritize tasks to accomplish goals.
• Ability to implement feedback and tailor an approach for success.

Responsibilities

• Develop and qualify leads within the assigned territory through cold-calling, partner-selling, lead-generation campaigns, and social selling.
• Acquire new business and incremental revenue to meet sales targets.
• Retain, manage, and grow the existing customer base.
• Educate customers about innovative business solutions and recommend tailored solutions to address their challenges.
• Build relationships with key decision makers.
• Present and create multi-product solution opportunities.
• Sell integrated software solutions, including Cloud, Security, ISP, VoIP, and Google platforms.
• Track and report sales progress using sales force automation tools.
• Drive sales, increase service revenue, and manage relationships for accounts in the 1–19 employee segment.

Benefits

• Medical, dental, and vision benefits.
• Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions, qualified student loan repayments, or a combination of both.
• Sales recognition programs with incentives that have included all-inclusive travel, gifts, and other awards.
• Five weeks of paid time off, including vacation, holidays, and personal days.
• Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, this may provide up to 16 weeks of paid time off for the birthing parent.
• Up to $8,000 per year in tuition assistance.
• Industry certifications through Verizon’s Get Certified program.
• Discounts up to 50% on Verizon products and services.
• Pet insurance and other employee perks.
• Eligible external hires may receive a $2,500 sign-on bonus and new hire incentives up to $7,500.
• Short- and long-term disability insurance, basic and supplemental life insurance, AD&D insurance, identity theft protection, and group home and auto insurance.
• Up to eight company-paid holidays per year and up to six personal days per year.
• Adoption assistance.
• Newly hired employees receive up to 15 days of vacation per year, increasing with additional service.
• Potential premium pay, including overtime, shift differential, holiday pay, and allowances, depending on the role.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level