Account Manager - SMB Sales

Verizon • Hilliard, OH

1d

About The Position

The Account Manager – SMB Sales role drives sales, increases service revenue, and manages customer relationships in the 1–19 employee segment. The position combines new-business prospecting with retaining and growing existing accounts. The Account Manager consults with customers to understand business challenges, recommends tailored technology solutions, and explains how those solutions can improve business outcomes and deliver customer value.

The role sells integrated software and connectivity solutions, including Cloud, Security, ISP, VoIP, and Google platforms. It uses Verizon’s Velocity Selling methodology along with AI and advanced CRM tools to support productivity, decision-making, and personalized customer engagement. The position is mobile, working primarily at customer or field locations, with occasional visits to a Verizon location for training and meetings. Expected travel within the assigned sales territory may be up to approximately 50%. Scheduled weekly hours are 40.

Requirements

• Bachelor’s degree or at least three years of work experience.
• At least three years of relevant work experience.
• Willingness to work in a mobile model and travel within the assigned geographic sales territory; expected travel may be up to approximately 50%.
• Valid driver’s license.

Nice To Haves

• Associate’s or bachelor’s degree, or related certifications or college courses.
• At least two years of business-to-business or outside sales experience, including business acquisition and prospecting or cold-calling.
• Technology sales experience and educational experience, such as SaaS sales, CRM, Salesforce or other client management tools, and social media.
• Strong presentation skills in face-to-face and virtual environments.
• Experience building and maintaining strong business relationships with all levels of client organizations.
• Ability to work in a fast-paced, self-directed, entrepreneurial environment.
• Ability to manage time and prioritize tasks to accomplish goals.
• Ability to implement feedback and tailor approach for success.

Responsibilities

• Develop and qualify leads within the assigned territory through cold-calling, partner-selling, lead-generation campaigns, and social selling.
• Acquire new business and incremental revenue to meet sales targets.
• Retain, manage, and grow the existing customer base.
• Consult with customers to identify business challenges and recommend tailored solutions.
• Educate and engage customers on business solutions and explain complex technology in accessible terms.
• Build relationships with key decision makers and client organizations.
• Present and develop multi-product solution opportunities, including Cloud, Security, ISP, VoIP, and Google platforms.
• Track and report sales progress using sales force automation tools.
• Drive sales, increase service revenue, and manage relationships for accounts in the 1–19 employee segment.
• Use Verizon’s Velocity Selling methodology and AI-enabled CRM tools to support customer engagement and sales activity.

Benefits

• Medical, dental, and vision insurance.
• Verizon 401(k) plan with matching contributions up to 6% of eligible contributions; qualified student loan repayments may also count toward the match.
• Commission-based compensation with unlimited earning opportunity and sales incentives.
• Sales recognition programs with potential travel, gifts, and other incentives.
• Five weeks of paid time off, including vacation, holidays, and personal days.
• Paid parental leave: eight weeks for eligible new parents, potentially up to 16 weeks for the birthing parent when paired with short-term disability.
• Tuition assistance of up to $8,000 per year.
• Industry certifications through Verizon’s Get Certified program.
• Discounts of up to 50% on Verizon products and services.
• Pet insurance and other employee perks.
• Eligible external hires may receive a $2,500 sign-on bonus and new-hire incentives up to $7,500.
• Short- and long-term disability insurance, basic and supplemental life insurance, AD&D insurance, identity theft protection, and group home and auto insurance.
• Up to eight company-paid holidays and up to six personal days per year.
• Adoption assistance.
• Newly hired employees receive up to 15 vacation days per year, increasing with service.
• Potential premium pay, such as overtime, shift differential, holiday pay, or allowances, depending on the role.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level