Account Manager - SMB Sales

Verizon • Easton, PA

2d • Onsite

About The Position

The Account Manager drives sales, increases service revenue, and manages relationships with small-business accounts in the 1–19 employee segment. The role involves prospecting for new business and growing existing accounts by consulting with customers about business challenges and recommending tailored technology solutions. The position sells integrated software and connectivity solutions, including Cloud, Security, ISP, VoIP, and Google platforms, and uses Verizon’s Velocity Selling methodology, AI, CRM tools, and sales force automation tools to improve sales productivity and customer engagement.

This is a mobile sales role, primarily based at customer or field locations, with occasional visits to a Verizon location for in-person training and meetings. Travel within the assigned geographic sales territory may be up to approximately 50% of the time. The role is scheduled for 40 hours per week and offers base pay plus target individual-based commission, with uncapped commission opportunity and possible sales incentives. Compensation varies by geography, performance, experience, and job-related skills.

Requirements

• Bachelor’s degree or three or more years of work experience.
• Three or more years of relevant work experience.
• Willingness to work in a mobile model and travel within the assigned geographic sales territory, with expected travel up to approximately 50% of the time.
• Valid driver’s license.

Nice To Haves

• Associate’s or bachelor’s degree, or related certifications or college courses.
• Two or more years of business-to-business or outside sales experience, including business acquisition and prospecting or cold-calling.
• Technology sales and educational experience, such as SaaS sales, CRM, Salesforce, other client-management tools, or social media.
• Strong presentation skills in face-to-face and virtual environments.
• Experience building and maintaining strong business relationships across all levels of client organizations.
• Ability to work in a fast-paced, self-directed, entrepreneurial environment.
• Ability to manage time and prioritize tasks to accomplish goals.
• Ability to implement feedback and tailor an approach for success.

Responsibilities

• Develop and qualify leads within the assigned territory through cold-calling, partner-selling, lead-generation campaigns, and social selling.
• Acquire new business and generate incremental revenue to meet sales targets.
• Retain, manage, and grow the existing customer base.
• Educate and engage customers by presenting innovative business solutions.
• Build relationships with key decision makers.
• Create and present multi-product solution opportunities.
• Sell integrated software solutions, including Cloud, Security, ISP, VoIP, and Google platforms.
• Track and report sales progress using sales force automation tools.
• Drive sales, increase service revenue, and manage relationships for accounts in the 1–19 employee segment.
• Consult with customers to identify business challenges and recommend tailored solutions.

Benefits

• Medical, dental, and vision coverage.
• 401(k) plan with matching contributions up to 6% of eligible contributions, qualified student loan repayments, or a combination of both.
• Sales recognition programs and incentives, which have included domestic and international travel, gifts, and other rewards.
• Five weeks of paid time off, including vacation, holidays, and personal days.
• Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, this may provide up to 16 weeks of paid time off for the birthing parent.
• Up to $8,000 per year in tuition assistance.
• Industry certifications through Verizon’s Get Certified program.
• Discounts of up to 50% on Verizon products and services, including wireless calling plans.
• Pet insurance and other employee perks.
• Eligible external hires may receive a $2,500 sign-on bonus and new-hire incentives up to $7,500.
• Short- and long-term disability insurance, basic and supplemental life insurance, AD&D insurance, identity theft protection, and group home and auto insurance.
• Up to eight company-paid holidays per year and up to six personal days per year.
• Adoption assistance.
• New hires receive up to 15 days of vacation per year, with vacation increasing with additional service.
• Potential premium pay, such as overtime, shift differential, holiday pay, or allowances, depending on the role.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level