SMB Account Executive I

Konica Minolta Business Solutions, U.S.A., Inc.•Denver, CO

About The Position

The SMB Account Executive is a commissioned sales role focused on driving new business growth and expanding Konica Minolta’s presence in the small and medium business segment. The position identifies, engages, and converts prospective clients while strengthening existing account relationships. It combines strategic prospecting, consultative solution selling, and collaboration with internal teams to provide tailored solutions, meet sales targets, and contribute to company success. The role also manages the sales process from lead qualification and opportunity forecasting through proposals, solution demonstrations, project scoping, and implementation reviews. The Account Executive works with Sales Engineers and Professional Services to shape solutions and project profiles, and participates in marketing events and post-implementation activities.

Requirements

Excellent interpersonal and communication skills.
Ability to collaborate with internal partners, coworkers, and external vendors.
Ability to work within a team structure.
Strong listening skills and ability to understand customer needs and match them to solutions.
Strong knowledge of CRM tools.
Strong knowledge of Microsoft Word and Excel.
A four-year college degree, satisfactory completion of a business curriculum from an accredited school, and/or equivalent work experience.
3–5 years of experience in complex sales.
3–5 years of experience in IIM or a related industry.
Experience providing solutions related to business process improvement.
Experience servicing internal and external customers.
Experience working with external vendors or partners.
Experience with solution or strategic selling.

Nice To Haves

MBA preferred.
Knowledge of IIM products and services such as Tungsten, Hyland OnBase, Microsoft, SharePoint, and Square 9 is preferred.

Responsibilities

Execute targeted outreach—including cold calls, email marketing, social selling, and networking—to generate leads and build a pipeline of prospective clients.
Develop and maintain long-term relationships with key accounts, act as the primary client contact, address inquiries, resolve issues, and provide timely solutions.
Respond to, develop, and qualify leads into opportunities, and manage lead qualification through strategic account plans and the CRM system.
Research industry trends, competitor activity, and emerging technologies to identify opportunities and position Konica Minolta as a trusted advisor in Intelligent Information Management Solutions.
Manage and document opportunities and the sales process in the CRM system, keeping records current to support accurate forecasts.
Manage the RFI/RFP process and final responses, including pre-bid meetings and phone conferences.
Identify and qualify customer needs, document solutions, and work with a Sales Engineer to deliver the Konica Minolta IIM Experience; collaborate on alternatives and discuss or demonstrate options aligned with client requirements.
Define project requirements and develop and communicate project ROI and goals; work with the Sales Engineer and Professional Services to develop a Project Profile leading to a price proposal.
Participate in the final review of the Functional Requirements Document before implementation, comparing expectations with proposed deliverables.
Participate in the final implementation review, compare expectations with delivered results, review ROI, and assist in developing a case study.
Participate in planning and executing marketing activities, including driving attendance, giving presentations, and networking.
Perform other duties as assigned.