Account Executive - SMB

Navex•Lake Oswego, OR

4d•Hybrid

About The Position

NAVEX provides integrated risk and compliance management software and is seeking an Account Executive to support its growth. The SMB Account Executive grows and retains an existing portfolio of accounts with 250–1,000 employees by building trusted customer relationships, understanding changing business needs, and identifying cross-sell and upsell opportunities across NAVEX’s solutions. Success calls for proactive engagement, business acumen, disciplined follow-through, and the ability to prioritize opportunities likely to convert. This is a hybrid role. The employee works with colleagues at a local hub on Tuesdays, Wednesdays, and Thursdays each week. NAVEX describes its environment as collaborative, high-performance, candid, and supportive, with ownership, feedback, accountability, and investment in employee success.

Requirements

At least 3 years of quota-carrying, full-cycle B2B sales experience.
Track record of meeting or exceeding quota by growing existing accounts and building lasting customer relationships.
Competitive drive, hunger to win, and a self-starter mindset, with ownership and focus on results.
Customer-focused, proactive, relationship-driven approach and accountability for customer and commercial outcomes.
Experience using CRM tools; Salesforce is named as an example.
Strong sales and business acumen, including the ability to identify customer needs, prioritize opportunities, and earn additional business.
Excellent communication, discovery, and presentation skills, with the ability to influence decision-makers and build trust.
Comfort working in a fast-paced, candid environment that values innovation, healthy debate, and follow-through.
Curiosity and willingness to use AI and emerging technologies to elevate work and deliver smarter outcomes.

Nice To Haves

SaaS experience is preferred but not required.
Experience with sales engagement platforms such as Outreach and Sales Navigator.
Experience in a high-volume, transactional sales environment.

Responsibilities

Own quota attainment and strategically manage a balanced pipeline of inbound and outbound opportunities.
Create pipeline through proactive outreach, nurture prospects, and sustain momentum across multi-touch sales cycles.
Conduct purposeful discovery to uncover business challenges, buying priorities, urgency, and needs beyond the initial request.
Prioritize high-value opportunities and disqualify low-value deals early.
Build and execute engagement strategies across multiple stakeholders and buying groups.
Use customer feedback and insight to sharpen positioning, adapt approaches, and advance deals.
Maintain strong pipeline coverage, clear next steps, and accurate forecasts through disciplined execution and CRM hygiene.
Grow and retain existing accounts and identify cross-sell and upsell opportunities.