Small Format Team Leader

Target • San Diego, CA

2d • $25 - $43 • Onsite

About The Position

The Small Format Team Leader helps deliver a consistent guest experience in Target’s smallest-format stores by ensuring products are in stock, available, accurately priced, and properly signed on the sales floor. The role leads and supports store operations across areas such as cashiering, stocking, presentation, pricing accuracy, and fulfillment, while prioritizing guest service and efficient execution.

The Team Leader plans and assigns department workload with guidance from a direct leader, monitors guest, financial, and team outcomes, and takes action to improve results. The position coaches and develops team members, supports hiring and onboarding, promotes safe and ethical practices, and regularly assumes store-level leadership-on-duty responsibilities. Work schedules are variable and may include nights, weekends, holidays, closing shifts, and peak shopping periods. Although the role is full-time, weekly hours are not guaranteed to be 40 and may fluctuate with business needs.

Requirements

• Must be at least 18 years old.
• High school diploma or equivalent.
• Ability to lead others and hold them accountable.
• Ability to learn and adapt to current technology needs.
• Ability to work independently and as part of a team.
• Ability to manage workload and prioritize tasks independently.
• Welcoming and helpful attitude toward guests and team members.
• Effective communication skills.
• Ability to remain focused and composed in a fast-paced environment and complete multiple tasks within established timeframes.
• Ability to communicate using multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
• Ability to access all areas of the building to respond to guest or team member issues.
• Ability to interpret instructions, reports, and information.
• Ability to accurately handle cash register operations as needed.
• Ability to climb up and down ladders.
• Ability to scan, handle, and move merchandise efficiently and safely, frequently lifting or moving items up to 15 pounds and occasionally lifting or moving merchandise and fixtures up to 44 pounds without additional assistance.
• Flexible availability for nights, weekends, holidays, and other shifts; reliable and prompt attendance.
• Ability to work in and be exposed to varying temperatures, humidity, and other elements while performing duties such as Drive Up and carryout.
• Ability to remain mobile for the duration of a scheduled shift, which may vary in length.

Nice To Haves

• Previous retail experience is preferred but not required.

Responsibilities

• Deliver guest experience commitments and promote an Easy, Inspiring, and Friendly experience.
• Ensure team members understand, are trained in, and consistently deliver guest experience commitments and operational standards.
• Observe team members, give feedback, recognize strong performance, and hold team members accountable.
• Review guest, financial, and team outcome metrics; identify opportunities, align the team on actions, and drive results.
• Understand sales goals and plan and execute daily and weekly workload to support department and store goals, guest engagement, merchandising, pricing, sales-floor displays, and promotions.
• Model, train, and coach team members on service expectations and a guest-first service culture.
• Ensure products are in stock, available, accurately priced, and signed on the sales floor.
• Manage incoming and outgoing products, stock levels, inventory accuracy, product arrangement, pricing, and promotional signing for assigned departments, with guidance from the direct leader.
• Assign daily tasks based on planned workload and guest traffic, aligned with weekly and monthly priorities.
• Help lead department team members in backroom and sales-floor areas; review reporting, identify gaps, and develop plans to address them in accordance with the leader’s direction.
• Lead pick, pack, and ship fulfillment work where applicable.
• Evaluate candidates for open positions and develop a guest-centric team.
• Participate in team onboarding and learning, and help close knowledge and skill gaps through training, coaching, and development.
• Establish clear goals and expectations with guidance from the direct leader and hold team members accountable.
• Promote inclusivity by valuing diverse voices and approaches and creating respectful, equitable experiences.
• Model ethical conduct, safety, and compliance, and hold the team accountable to those standards.
• Model safe behaviors, identify and correct hazards, reinforce safety expectations, assist with incident response, and report or investigate injuries timely and accurately.
• Model physical security processes and support storewide merchandise-protection strategies, including ordering, storage, and application as directed.
• Follow safe and secure processes as a key carrier.
• Regularly assume store-level leadership-on-duty responsibilities during assigned shifts.
• Address store emergency and compliance needs.
• Support guest services, including backup cashiering, order pickup, and Drive Up, while maintaining compliance with applicable laws, including adult beverage laws.
• Perform other duties based on business needs.

Benefits

• Eligible team members and their dependents may receive medical, vision, dental, and life insurance and other health benefits and programs.
• 401(k).
• Employee discount.
• Short-term disability.
• Long-term disability.
• Paid sick leave.
• Paid national holidays.
• Paid vacation.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED