Small Format Team Leader

Target • La Jolla, CA

8d

About The Position

The Small Format Team Leader enables a consistent guest experience in a small-format store by ensuring products are in stock, available, accurately priced, and properly signed on the sales floor. This operations-focused leader works across store areas and provides exceptional guest service while guiding team members to execute store processes efficiently and achieve sales and guest-experience goals.

The role includes planning and assigning workload, monitoring guest, financial, and team outcomes, coaching and developing team members, and supporting inventory, merchandising, pricing, fulfillment, safety, security, and compliance processes. The Team Leader may regularly serve as the Leader on Duty and support guest services such as backup cashiering, order pickup, and Drive Up. The position is full-time, though weekly hours are not guaranteed to reach 40 and may fluctuate with business needs. Work schedules vary and may include nights, weekends, holidays, closing shifts, and peak shopping periods.

Requirements

• Must be at least 18 years of age.
• High school diploma or equivalent.
• Lead others and hold them accountable.
• Learn and adapt to current technology needs.
• Work independently and as part of a team.
• Manage workload and prioritize tasks independently.
• Maintain a welcoming and helpful attitude toward guests and team members.
• Communicate effectively.
• Remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes.
• Communicate using multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
• Access all areas of the building to respond to guest or team-member issues.
• Interpret instructions, reports, and information.
• Accurately handle cash register operations as needed.
• Climb up and down ladders.
• Scan, handle, and move merchandise efficiently and safely; frequently lift or move items up to 15 pounds and occasionally lift or move merchandise and fixtures up to 44 pounds without additional assistance.
• Work a flexible schedule that may include nights, weekends, and holidays; maintain reliable and prompt attendance.
• Remain mobile for the duration of a scheduled shift, which may vary in length.
• Work in and be exposed to varying temperatures, humidity, and other elements while performing some duties, including Drive Up and carryout.

Nice To Haves

• Previous retail experience is preferred, but not required.

Responsibilities

• Deliver guest-experience commitments and create an easy, inspiring, and friendly experience.
• Train, observe, coach, recognize, and hold team members accountable for guest service and operational expectations.
• Review guest, financial, and team outcome metrics, identify opportunities, take action, and align the team on execution.
• Understand sales goals and plan and execute daily and weekly workload to support department and store goals.
• Plan merchandising and pricing work, and execute changes to sales-floor displays, sales plans, and promotions.
• Ensure products are in stock, available, accurately priced, and properly signed on the sales floor.
• Manage incoming and outgoing products, stock levels, inventory accuracy, product arrangement, pricing, and promotional signing for assigned departments, with guidance from the direct leader.
• Assign daily tasks based on planned workload and guest traffic, aligned with weekly and monthly priorities.
• Help lead department team members in backroom and sales-floor areas; review reporting, identify gaps, and develop plans to address them according to the leader’s direction.
• Lead pick, pack, and ship fulfillment work when applicable to the location.
• Evaluate candidates for open positions and help develop a guest-centric team.
• Participate in onboarding and learning, and help close knowledge and skill gaps through training, coaching, and experiences.
• Establish clear goals and expectations with guidance from the direct leader, and hold team members accountable.
• Promote inclusion, ethical conduct, safety, and compliance; model expected behaviors and hold the team accountable.
• Identify and correct hazards, recognize safe behaviors, assist with incident response, and report and investigate injuries accurately and promptly.
• Model physical security processes and support merchandise-protection strategies, including ordering, storage, and application as directed.
• Follow safe and secure training and processes as a key carrier.
• Regularly assume store-level Leader on Duty responsibilities during assigned shifts.
• Address store emergency and compliance needs.
• Support guest services, including backup cashiering, order pickup, and Drive Up, while maintaining compliance with applicable adult beverage laws.
• Perform other duties based on business needs.

Benefits

• Eligible team members and their dependents may receive comprehensive health benefits and programs, which may include medical, vision, dental, and life insurance.
• 401(k).
• Employee discount.
• Short-term disability.
• Long-term disability.
• Paid sick leave.
• Paid national holidays.
• Paid vacation.
• Financial, education, and well-being benefits and programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED