Small Format Team Leader

Target • Portland, OR

3d • Onsite

About The Position

The Small Format Team Leader helps ensure a consistent guest experience in Target’s smallest-format stores by keeping products in stock, available, accurately priced, and properly signed. The role supports store operations across areas including cashiering, stocking, presentation, pricing, fulfillment, and guest service. The leader models and develops a guest-first culture, plans and assigns workload, coaches team members, and uses operational and business metrics to improve results. The position also includes regular store-level leader-on-duty responsibilities and supporting safety, security, and compliance.

Requirements

• Must be at least 18 years of age.
• High school diploma or equivalent.
• Ability to lead and hold others accountable.
• Ability to learn and adapt to current technology needs.
• Ability to work independently and as part of a team.
• Ability to manage workload and prioritize tasks independently.
• Welcoming and helpful attitude toward guests and team members.
• Effective communication skills.
• Ability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes.
• Ability to communicate on multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
• Ability to access all areas of the building to respond to guest or team member issues.
• Ability to interpret instructions, reports, and information.
• Ability to accurately handle cash register operations as needed.
• Ability to climb up and down ladders.
• Ability to scan, handle, and move merchandise efficiently and safely; frequently lift or move up to 15 pounds and occasionally lift or move merchandise and fixtures up to 44 pounds without additional assistance.
• Ability to work a variable schedule, including nights, weekends, holidays, closing shifts, and peak shopping times; reliable and prompt attendance.
• Ability to work in and be exposed to varying temperatures, humidity, and other elements during duties such as Drive Up and carryout.
• Ability to remain mobile for the duration of a scheduled shift; shift length may vary.

Nice To Haves

• Previous retail experience is preferred but not required.

Responsibilities

• Deliver an easy, inspiring, and friendly guest experience and ensure team members understand and consistently meet guest experience and operational commitments.
• Observe team performance, provide feedback, recognize strong service, and hold team members accountable.
• Review guest, financial, and team metrics; identify opportunities; take action; and align the team on behaviors and execution that improve results.
• Understand sales goals and plan and execute daily and weekly workload, including merchandising, pricing, sales-floor displays, sales plans, and promotions.
• Model, train, and coach team members on service expectations and operational standards.
• Manage incoming and outgoing products, stock levels, inventory accuracy, product arrangement, pricing, and promotional signing for assigned departments, with guidance from the direct leader.
• Assign daily tasks based on planned workload and guest traffic, aligned with priorities set by the direct leader.
• Help lead department team members in backroom and sales-floor work; review reporting, identify gaps, and develop resolution plans under the leader’s direction.
• Lead pick, pack, and ship fulfillment work where applicable.
• Evaluate candidates for open positions and help develop a guest-centric team.
• Participate in onboarding and learning, close knowledge and skill gaps, establish expectations, and coach and develop team members.
• Promote inclusivity, ethical conduct, safety, and compliance; model expected behaviors and hold the team accountable.
• Model safety practices, identify and correct hazards, assist with incident response, and timely and accurately report and investigate injuries.
• Model physical security processes and support storewide merchandise protection strategies, including ordering, storage, and application as directed.
• Follow safe and secure procedures as a key carrier and regularly assume leader-on-duty responsibilities during assigned shifts.
• Address store emergency and compliance needs.
• Support backup cashiering, order pickup, and Drive Up while maintaining compliance, including applicable adult beverage laws.
• Perform other duties based on business needs.

Benefits

• Eligible team members and their dependents may receive comprehensive health benefits, which may include medical, vision, dental, and life insurance.
• 401(k).
• Employee discount.
• Short-term disability and long-term disability.
• Paid sick leave.
• Paid national holidays.
• Paid vacation.
• Financial, education, and well-being benefits and programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED