Small Format Team Leader

Target • Moscow, ID

3d • $20 - $34 • Onsite

About The Position

The Small Format Team Leader supports a consistent guest experience in Target’s smallest format stores by ensuring products are in stock, available, accurately priced, and properly signed on the sales floor. This role leads store operations and team members across areas such as cashiering, stocking, presentation, pricing, and fulfillment. The leader models exceptional guest service, builds a guest-first culture, plans and assigns workload, and supports department and store sales goals.

The role includes leading and developing hourly team members through hiring, onboarding, training, coaching, feedback, and accountability. With guidance from a direct leader, the Small Format Team Leader reviews guest, financial, and team metrics, identifies opportunities, manages inventory and merchandise processes, and improves workload efficiency. The role also regularly assumes store-level leadership-on-duty responsibilities, supports safety, security, and compliance, and responds to store emergencies and guest-service needs.

This is a full-time role, although weekly hours are not guaranteed to be 40 and may fluctuate based on business needs. The schedule is variable and may include nights, weekends, holidays, closing shifts, and peak shopping times. The work is active and physically demanding, involves remaining mobile throughout a shift, and may include exposure to varying temperatures and other elements.

Requirements

• Must be at least 18 years of age.
• High school diploma or equivalent.
• Lead others and hold them accountable.
• Learn and adapt to current technology needs.
• Work independently and as part of a team.
• Manage workload and prioritize tasks independently.
• Maintain a welcoming and helpful attitude toward guests and team members.
• Demonstrate effective communication skills.
• Remain focused and composed in a fast-paced environment and complete multiple tasks within established timeframes.
• Communicate using multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
• Access all areas of the building to respond to guest or team member issues.
• Interpret instructions, reports, and information.
• Accurately handle cash register operations as needed.
• Climb up and down ladders.
• Scan, handle, and move merchandise safely and efficiently, frequently lifting or moving up to 15 pounds and occasionally up to 44 pounds without additional assistance.
• Work a flexible schedule that may include nights, weekends, and holidays; reliable and prompt attendance is necessary.
• Work in and be exposed to varying temperatures, humidity, and other elements while performing certain duties, including Drive Up and carryout.
• Remain mobile for the duration of a scheduled shift, which may vary in length.

Nice To Haves

• Previous retail experience is preferred, but not required.

Responsibilities

• Deliver an Easy, Inspiring, and Friendly guest experience and model Target’s guest-service commitments.
• Train team members on guest experience and operational expectations; observe performance, provide feedback, recognize strong performance, and hold team members accountable.
• Review guest, financial, and team outcome metrics, identify opportunities, and take action to improve results and the guest experience.
• Understand sales goals and, with guidance from the direct leader, plan and execute daily and weekly workload to support department and store goals.
• Plan merchandising and pricing workload and make changes to sales-floor displays, sales plans, and promotions.
• Ensure products are in stock, available, accurately priced, and properly signed on the sales floor.
• Manage incoming and outgoing products, stock levels, inventory accuracy, product arrangement, pricing, and promotional signing for assigned departments.
• Assign daily tasks to team members based on planned workload and guest traffic, aligned with weekly and monthly priorities.
• Help lead team members in backroom and sales-floor areas, review reports to identify gaps, and develop plans to resolve them under the direct leader’s guidance.
• Lead pick, pack, and ship fulfillment work when applicable to the location.
• Evaluate candidates for open positions and help develop a guest-centric team.
• Participate in onboarding and learning, and close knowledge and skill gaps through training, coaching, and team interactions.
• Help establish clear goals and expectations and hold team members accountable, with guidance from the direct leader.
• Promote inclusivity by valuing diverse perspectives, acting authentically and respectfully, and creating equitable experiences.
• Model and uphold ethical conduct, safety, and compliance, and hold the team accountable to those standards.
• Lead safety practices by modeling and recognizing safe behaviors, identifying and correcting hazards, supporting incident response, and reporting and investigating injuries promptly and accurately.
• Model physical security processes and support store-wide merchandise protection strategies, including ordering, storage, and application as directed.
• Follow safe and secure training and processes as a key carrier.
• Regularly assume store-level leadership-on-duty responsibilities during assigned shifts.
• Address store emergency and compliance needs.
• Support backup cashiering, order pickup, and Drive Up services while maintaining compliance, including with adult beverage laws.
• Perform other duties based on business needs.

Benefits

• Eligible team members and their dependents may receive comprehensive health benefits, which may include medical, vision, dental, and life insurance.
• 401(k).
• Employee discount.
• Short-term disability.
• Long-term disability.
• Paid sick leave.
• Paid national holidays.
• Paid vacation.
• Additional financial, education, and well-being benefits may be available to eligible team members.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED