Slot Technician - Slot Operations - Full Time
Ocean Casino Resort•Atlantic City, NJ
About The Position
The Slot Technician performs repairs as needed on slot machines and related equipment, with a focus on customer service. The role works with Slot Operations staff to maintain operating efficiency, ensure machines meet company standards, and support the setup and testing of new slot products. The technician also maintains assigned parts inventory, keeps slot and storage areas organized, follows applicable regulatory and company procedures, and safeguards issued keys, tools, and equipment.
Requirements
- Minimum of 1 year of slot repair experience in a casino environment.
- Successful completion of appropriate electronic technical schooling.
- Ability to stand for an entire shift and move throughout casino and hotel areas.
- Ability to lift, push, or pull up to 25 pounds.
- Ability to work holidays and weekends, as well as flexible shifts or unusual hours.
- Ability to effectively communicate in English.
- Exhibits superior communication skills and abilities.
Nice To Haves
- High school diploma or equivalent with mechanical/electronic aptitude preferred.
- Working knowledge of computer software applications and practical usage preferred.
Responsibilities
- Perform preventative maintenance, modifications, and relocation of slot machines and peripheral devices.
- Coordinate with Slot Operations staff to ensure maximum operating efficiency.
- Ensure all slot machines on the casino floor operate according to company standards.
- Rebuild parts and equipment during down times and maintain assigned parts inventory.
- Circulate through the assigned area and perform repairs as necessary.
- Keep slot and storage areas clean and organized.
- Prioritize workload to meet business demands.
- Perform initial setup and testing of new slot products.
- Observe CCC/DGE and company policies and procedures.
- Secure keys and issued tools and equipment needed to perform the job.
- Complete regulatory and operational documents thoroughly and legibly.
- Deliver superior customer service when repairing equipment.
Benefits
- Free meal on shift
- Training and development
- Health care plan (medical, dental, and vision)
- 401(k) retirement plan
- Life insurance (basic, voluntary, and AD&D)
- Paid time off
- Free parking
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
