Slot Technician

Cache Creek Casino Resort•Brooks, CA

About The Position

The Slot Technician maintains Slot Department equipment at peak operational readiness and provides superior service to internal and external customers. The role handles customer issues involving machines and installs, moves, tests, repairs, and maintains slot machines and electronic or electromechanical components, subsystems, and systems. Technicians review and verify paytables, settings, and jackpots; troubleshoot equipment to minimize downtime; and perform advanced tasks involving RAM clears and progressive-system hardware and software. The position also involves interpreting accounting and communications-system information, supporting employee training, safeguarding keys and company assets, and complying with applicable regulations. This job has no supervisory responsibilities. The employee must be at least 21 years old and obtain a Cache Creek Casino Resort Tribal Gaming License.

Requirements

High school diploma or GED.
Minimum of 1 year of experience or an equivalent combination of education and in-house training.
Proficiency with hand tools, power tools, and electrical/electronic test equipment.
Familiarity with Microsoft operating systems and Office applications.
Superior guest-service, communication, and teamwork skills.
Must be at least 21 years of age.
Must obtain a Cache Creek Casino Resort Tribal Gaming License.
Ability to perform the essential duties satisfactorily, with or without reasonable accommodations.
Ability to perform basic arithmetic, compute rates, ratios, and percentages, interpret simple graphs, and apply basic algebra and geometry.
Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals; write routine reports and correspondence; and speak effectively to groups of customers or employees.
Ability to follow written, oral, or diagrammatic instructions; solve problems involving several concrete variables in standardized situations; define problems, collect data, establish facts, draw valid conclusions, and interpret varied instructions.
Ability to meet the role's physical demands, including standing, walking, handling and reaching, stooping, kneeling, crouching, crawling, and lifting or moving items up to 100 pounds.
Required vision abilities include close, distance, and color vision, peripheral vision, depth perception, and ability to adjust focus.

Responsibilities

Handle machine-related customer issues promptly, courteously, and professionally.
Install, move, test, repair, and maintain slot machines and electronic or electromechanical components, subsystems, and systems.
Review, interpret, and verify slot paytables, settings, and jackpots of established amounts.
Troubleshoot and repair slots and other equipment or systems to minimize downtime and maximize gaming-operation profitability.
Perform advanced tasks independently or cooperatively, including RAM clears and setup or configuration of software and progressive-system hardware and software installation, configuration, and troubleshooting.
Interpret accounting and communications-system information related to proper machine functionality.
Assist in the ongoing training and development of other employees.
Maintain security of keys and company assets.
Perform assigned tasks in compliance with applicable federal, state, and local regulations.