Gaming (Slot) Technician - Full-Time
About The Position
The Gaming (Slot) Technician fosters a fun environment and acts as a gracious host to guests and coworkers. The role maintains slot machines and related systems, ensuring regulatory compliance for machine moves, conversions, and repairs. It involves troubleshooting machine malfunctions and system problems during gaming, assisting guests with questions or complaints, and providing explanations or resolving issues as appropriate. The technician also performs preventative and floor maintenance, maintains an adequate stock of repair parts, and works on special projects as assigned.
Requirements
- Outgoing, energetic, and enthusiastic attitude; must enjoy hosting others.
- Comfortable initiating conversations and creating a fun environment with guests.
- High school diploma or GED, and one to six months of related experience and/or training, or an equivalent combination of education and experience.
- Experience in electronic/mechanical troubleshooting and using electronic test equipment, such as board testers, multimeters, and oscilloscopes.
- Ability to respond calmly and make rational decisions in stressful situations involving coworkers, guests, and vendors.
- Excellent interpersonal skills.
- Good oral and written communication skills; fluent and literate in English.
- Ability to stand and walk for the entire shift and move easily around the property.
- Ability to listen and respond to visual and aural cues.
- Ability to tolerate secondhand smoke, varying noise and temperature levels, illumination, vibration, crowds, and air quality.
- Regularly required to stand, walk, and use hands to finger, handle, or feel objects, tools, or controls; frequently required to talk or hear; occasionally required to reach, climb or balance, and stoop, kneel, crouch, or crawl.
- Occasionally lift and/or move more than 100 pounds.
- Close, distance, and peripheral vision abilities.
Nice To Haves
- Previous slot system experience with ACSC, SDS, CDS, or similar systems.
Responsibilities
- Foster a fun environment and provide gracious hosting to guests and coworkers.
- Ensure regulatory compliance for slot machine maintenance, including moves, conversions, and repairs.
- Ensure the functionality of the slot maintenance system.
- Interact with Slot Operations personnel and guests while repairing slot machine functions.
- Work on special projects as assigned.
- Assist in maintaining adequate stock of parts necessary for repairs.
- Perform preventative maintenance by cleaning, inspecting, adjusting, and testing machine parts.
- Perform floor maintenance by troubleshooting and repairing machine malfunctions and system problems during gaming.
- Assist customers with questions and complaints regarding slot machines.
- Provide answers and explanations and rectify problems as appropriate.
Benefits
- Wellness programs supporting financial, physical, and mental well-being.
- Day-one medical coverage may be available depending on position.
- 401(k) matching may be available depending on position.
- Annual performance bonus may be available depending on position.
- Paid time off earned according to local policy and increasing with length of employment.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
