Slot Technician - Full Time

M Resort•Henderson, NV

About The Position

The Slot Technician provides guest service at slot machines, including explaining game paytables and jackpot payouts, and maintains the operation of slot machines with minimal downtime. The role performs software conversions, slot machine moves, and preventative maintenance; keeps slot shop storage and prep areas clean and organized; and assists Slot Floor personnel when requested. Strong floor presence and the ability to work with limited supervision are important.

Requirements

  • Minimum 3 years of Slot Technician experience with slot machines in a casino environment.
  • Ability to read, write, and communicate verbally in English.
  • Ability to understand, follow, and give directions to complete tasks in their specific manner.
  • Ability to work with Team Members and Management and perform assigned duties without supervision.
  • Knowledge of basic math.
  • Knowledge of slot systems and proficiency using computers.

Nice To Haves

  • Preferably a two-year electronics/technical degree or equivalent experience with electronic components.
  • Exceptional troubleshooting skills.

Responsibilities

  • Provide guest service at machine level by explaining game paytables and jackpot payouts.
  • Maintain slot machine operation with minimal downtime.
  • Perform software conversions and slot machine moves as directed by the Slot Technical Manager or Lead Slot Technicians.
  • Perform preventative maintenance on slot machines to support proper and optimum performance.
  • Keep slot shop storage and prep areas clean and organized.
  • Assist Slot Floor personnel when requested by Slot Shift Managers and/or Assistant Managers.

Benefits

  • Wellness programs supporting financial, physical, and mental well-being.
  • Day-one medical coverage, which may vary by position.
  • 401(k) matching, which may vary by position.
  • Annual performance bonus, which may vary by position.
  • Paid time off that is earned according to local policy and increases with length of employment.
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