Slot Technician II - Slot Operations

Hard Rock Hotel & Casino Ottawa•Hollywood, FL
•Onsite

About The Position

Under the direction of the Slot Lead Technician, the Slot Technician II installs, upgrades, converts, services, adjusts, and repairs slot machines and related gaming equipment. The role applies electrical theory and related knowledge to test, repair, and maintain equipment, respond to casino-floor malfunctions, and complete installation, relocation, and preventative-maintenance service requirements. The technician is expected to limit disruption to casino operations, maintain a clean and safe work area, and follow Gaming Commission regulations and Seminole Tribe of Florida and departmental policies.

Requirements

  • High school diploma or equivalent; mechanical or electronic aptitude is preferred.
  • At least two years of slot repair experience and/or four or more years of experience in an equivalent trade.
  • Provide certifications and/or pass technical testing.
  • Ability to use basic hand tools and testing equipment.
  • Strong communication skills.
  • Ability to solve practical problems using technical and industry knowledge.
  • Completion of all electronic educational requirements.
  • Ability to work with all levels of the organization and manage multiple projects.
  • Time-management and project-management skills.
  • Collaboration and flexibility.
  • Knowledge of database and internet communication technologies.

Nice To Haves

  • Mechanical or electronic aptitude.

Responsibilities

  • Respond promptly to casino-floor calls, diagnose the causes of malfunctions and failures, and take appropriate action.
  • Provide friendly service to players and employees and promote positive public and employee relations.
  • Rebuild, overhaul, convert, adjust, calibrate, align, and modify slot machines and related gaming equipment.
  • Develop working knowledge of electronic and electro-mechanical equipment.
  • Repair and reactivate malfunctioning or out-of-order machines while minimizing operational impact.
  • Maintain a clean, safe, hazard-free work environment within the area of responsibility.
  • Perform service requirements for slot machines during installation and relocation.
  • Perform essential preventative-maintenance duties.
  • Conduct work in accordance with Gaming Commission regulations and Seminole Tribe of Florida and departmental policies and procedures.
  • Perform other duties as assigned.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • 401(k)
  • Paid time off
  • Annual bonus opportunity
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