Slot Technician II

Soboba Casino•San Jacinto, CA

1h•Onsite

About The Position

The Slot Technician II troubleshoots, repairs, and maintains gaming devices, Redemption, JXC, and Recycler Kiosks, and related peripheral equipment such as printers, bill validators, signs, networking systems, and components. The technician communicates and reports to Senior Slot Technicians and Slot Technical Supervisors, coordinates with Slot Operations, and may work on projects with other team members. The role requires a regular, reliable, and predictable work schedule and consistent attendance in accordance with business demands.

Requirements

Must be at least 21 years of age.
High school diploma or equivalent required.
Must provide evidence of eligibility to work in the United States.
Valid California driver’s license and clean driving record required; no major violations in the past three years. Fewer than three minor violations in the past year is preferred.
Ability to obtain and maintain a valid Soboba Tribal Gaming Commission license.
Must submit to and obtain negative results on all drug and/or alcohol testing.
Ability to obtain and maintain forklift, power pallet jack, and pallet jack certification within the first 90 days of employment or as facilitated by Slot Management.
Possess intermediate motor skills and troubleshooting techniques.
Possess strong organizational skills to function effectively under time constraints, with particular attention to detail and quality of service.
Able to walk, stand, and work for 90% of the shift; work in conditions that can occasionally be hot and noisy; and grasp, bend, reach, kneel, crawl, lift, and/or carry tools and supplies.

Nice To Haves

Previous experience as a Slot Technician.
Associate’s or bachelor’s degree in Electronics, Computer Science, or a related field.
Knowledge of AC/DC electronic theory.
Fewer than three minor driving violations in the past year.

Responsibilities

Communicate clearly and effectively with team members.
Stay current with new gaming platforms and products and assist others in learning them.
Coordinate with and assist Slot Operations as requested.
Organize and prioritize work, meet deadlines, and work with minimal supervision.
Install, remove, convert, and relocate gaming devices.
Maintain working knowledge of bill validators, printers, displays, button panels, communication system hardware, and their repair standards.
Install, configure, and maintain progressive equipment and signs.
Perform preventative maintenance on gaming devices and signs.
Perform firmware upgrades on gaming device peripherals, including printers and validators.
Troubleshoot, break down, and repair gaming devices as instructed.
Troubleshoot, break down, and repair Redemption, JXC, and Recycler Kiosks as instructed.
Perform firmware upgrades on Redemption and JXC Kiosks.
Troubleshoot and break down signs and LCD endcaps as instructed.
Clear bill validator jams and perform emergency drops.
Troubleshoot the Casino Management System.
Investigate and verify ticket issues.
Run fiber optic or CAT 6 data cable for gaming devices and Redemption Kiosks.
Troubleshoot network switch configurations, error codes, and communication issues.
Participate in team projects by interpreting project documents, gathering materials, and assisting with RAM clearing and optioning of project games.
Maintain inventory of supplies needed to perform the job.
Maintain personal tools and equipment necessary for the position.
Verify Gaming Device signatures with Regulatory and Compliance.
Operate a forklift, power tools, networking troubleshooting tools, electronic test equipment, and solder equipment.
Exemplify the values of Commitment, Humility, Integrity, Respect, and Passion.
Maintain a regular and predictable work schedule and consistent attendance.
Perform special projects and other responsibilities, tasks, or duties as requested.

Benefits

401(k) plan.
Employer-paid basic life insurance, with the option to purchase supplemental life insurance.
Medical coverage available to employees at a significantly reduced cost.
Dental and vision coverage paid for the employee.
Employee Assistance Program.
Wellness Program, including an annual health fair, wellness education, and incentive programs.
Paid Time Off.
Quarterly and annual Reward and Recognition Program.
Team member incentives.
Discounted team member meals.