Slot Technical Supervisor

Cache Creek Casino Resort • Brooks, CA

6d

About The Position

The Slot Technical Supervisor implements tasks and assignments as directed by the Slot Tech Shift Manager and/or Slot Director. Working in coordination with the Slot Shift Manager, the supervisor helps ensure maximum customer service and reports unusual problems or situations to the Slot Tech Shift Manager and/or Slot Director. The role ensures compliance with Slot Department and company policies and procedures, maintains professional standards, and leads by example. The supervisor directly oversees 5 to 8 employees and carries out supervisory duties in accordance with organizational policies and applicable laws, including training, assigning and directing work, evaluating performance, rewarding and disciplining employees, and addressing complaints and resolving problems.

Requirements

• At least two years of experience as a Slot Technician.
• At least one year of supervisor experience.
• Must be at least 21 years of age.
• Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence and speak effectively before groups of customers or employees.
• Ability to perform arithmetic with whole numbers, fractions, and decimals; compute rates, ratios, and percentages; and draw and interpret bar graphs.
• Ability to use common-sense understanding to follow written, oral, or diagrammed instructions and address problems involving several concrete variables in standardized situations.
• Must obtain or hold a Cache Creek Casino Resort Tribal Gaming License.
• Ability to perform the essential duties satisfactorily with or without reasonable accommodations.

Responsibilities

• Implement tasks and assignments as directed by the Slot Tech Shift Manager and/or Slot Director.
• Coordinate with the Slot Shift Manager to ensure maximum customer service.
• Report unusual problems or situations to the Slot Tech Shift Manager and/or Slot Director.
• Ensure compliance with Slot Department and company policies and procedures.
• Provide evaluations and disciplinary actions to shift employees as needed.
• Maintain high professional standards and set an example for shift employees.
• Directly supervise 5 to 8 employees.
• Train employees; plan, assign, and direct work; appraise performance; reward and discipline employees; and address complaints and resolve problems.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed