Slot Technical Supervisor

Cache Creek Casino Resort • Brooks, CA

6d

About The Position

Responsible for implementing tasks and assignments as directed by the Slot Tech Shift Manager and/or Slot Director. Works in coordination with the Slot Shift Manager to ensure maximum customer service and reports unusual problems or situations to the Slot Tech Shift Manager and/or Slot Director. The role ensures compliance with Slot Department and Company policies and procedures, maintains professional standards, and provides evaluations and disciplinary actions to shift employees as needed. Directly supervises 5 to 8 employees, including training, planning and assigning work, directing work, appraising performance, rewarding and disciplining employees, addressing complaints, and resolving problems.

Requirements

• At least two years of experience as a Slot Technician.
• At least one year of supervisor experience.
• Must be at least 21 years of age.
• Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence and speak effectively before groups of customers or employees.
• Ability to perform basic arithmetic and compute rates, ratios, and percentages, and to draw and interpret bar graphs.
• Ability to use common-sense understanding to carry out written, oral, or diagrammed instructions and address problems involving several concrete variables in standardized situations.
• Cache Creek Casino Resort Tribal Gaming License.
• Must be able to perform essential job duties with or without reasonable accommodations.

Responsibilities

• Implement tasks and assignments as directed by the Slot Tech Shift Manager and/or Slot Director.
• Coordinate with the Slot Shift Manager to ensure maximum customer service.
• Report unusual problems or situations to the Slot Tech Shift Manager and/or Slot Director.
• Ensure compliance with policies and procedures implemented by the Slot Department and the Company.
• Provide evaluations and disciplinary actions to shift employees as needed.
• Maintain high professional standards and set an example for shift employees.
• Supervise 5 to 8 employees, including training, planning, assigning and directing work, appraising performance, rewarding and disciplining employees, addressing complaints, and resolving problems.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed