Slot Attendant (Part Time)

Agua Caliente Casinos•Cathedral City, CA

1d•Onsite

About The Position

The Slot Attendant performs minor maintenance on slot machines and provides guest service by explaining the games available in the casino. During each shift, the attendant is assigned a pouch bank to make change for guests and process small handpays. The role also involves processing slot jackpots and handpays, maintaining the work area, replenishing slot ticket paper, checking for fraudulent activity, retrieving cash or tickets stuck in machines, and generating manual slot or handpay tickets. The attendant must follow the Anti-Money Laundering Program and its regulations, including Title 31 cash transaction, suspicious activity reporting, and customer identification requirements, as well as the approved system of internal controls. The position is part-time and located at Agua Caliente Cathedral City in Cathedral City, California. The work may take place in an office and casino environment, including a smoke-filled environment. The individual must be able to move throughout the office area and properties, walk up to one mile, climb stairs, and sit at a desk or workstation for the duration of the shift. The role requires intermittently moving items weighing at least 25 pounds and sufficient hand dexterity to use office equipment.

Requirements

High school diploma or GED.
Must pass a Slot Math test.
Must be able to communicate in English.
Must be able to stand, move, and work throughout the office area and properties, including walking up to one mile, climbing stairs, and sitting at a desk or workstation for the duration of the shift.
Must be able to work in a smoke-filled environment.
Must be able to grasp, bend, lift, carry, or otherwise move goods weighing a minimum of 25 pounds on an intermittent basis.
Must have sufficient hand dexterity to use office equipment, including a computer keyboard, calculator, general office equipment, and multi-line telephone.
Must be able to perform the essential duties satisfactorily; reasonable accommodations may be made for individuals with disabilities.

Nice To Haves

Gaming experience preferred.

Responsibilities

Adhere to all aspects of the Anti-Money Laundering Program and its regulations, including Title 31 cash transactions, suspicious activity reporting, and customer identification requirements.
Use an assigned pouch bank during the shift to make change for guests and process small handpays.
Accurately process slot jackpot payouts and handpays according to the approved system of internal controls.
Maintain a clean and orderly working environment.
Replenish slot machines with slot ticket paper as needed and according to the approved system of internal controls.
Check slot machines to determine whether fraudulent activity is occurring.
Process slot jackpots according to the approved system of internal controls.
Retrieve cash or tickets stuck in slot machines.
Generate manual slot or handpay tickets.
Provide excellent guest service and explain the casino's available games.
Perform minor maintenance on slot machines.