SLOT ATTENDANT

Fantasy Springs Resort Casino•Indio, CA
•Onsite

About The Position

A Slot Attendant is a customer service provider on the casino floor who serves players, builds relationships with them, pays hand-pay jackpots up to $1,200, and performs minor repairs on slot machines. The role also includes maintaining assigned zones and handling a $3,000 slot attendant bank.

Requirements

  • Excellent customer service and interpersonal skills, including frequently smiling and making eye contact with customers.
  • Computer literacy.
  • Minimum age of 21.
  • High school diploma or equivalent.

Nice To Haves

  • Cash handling experience.

Responsibilities

  • Respond to slot machine service lights and customer calls.
  • Provide game-play instructions and explanations.
  • Verify and pay customer jackpots and required hand pays.
  • Refill machine printer tickets.
  • Make change when requested.
  • Address other customer service needs as requested.
  • Handle housekeeping needs for assigned zone(s).
  • Correct minor machine malfunctions.
  • Manage a $3,000 slot attendant bank.
  • Work as a team member in a fast-paced environment.
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