Sleep Expert- Sales

Mattress Firm • Jacksonville, FL

8d • $60,000 - $76,000 • Onsite

About The Position

The Sleep Expert elevates and enhances the customer's in-store experience by serving as a trusted sleep authority and offering best-in-class products. The role executes Mattress Firm selling programs using digital tools and supports a seamless omnichannel experience to create a compelling, engaging environment centered on the customer. Sleep Experts help customers find a mattress that meets their needs and support them during and after their purchase.

Requirements

• Legal authorization to work in the United States without sponsorship; proof of eligibility to work in the United States is required.
• Ability to lift, push, or pull 50 or more pounds.

Responsibilities

• Cultivate strong customer relationships and create an environment where the customer is always at the center.
• Provide customers with technical and product knowledge and serve as a subject matter expert.
• Drive individual sales performance and key performance indicators while demonstrating company values and supporting company initiatives.
• Maintain customer relationships during and after purchase, including resolving customer issues and sending delivery reminders.
• Maintain awareness of competitors, their advertisements, and the services they offer.
• Use social media to positively impact brand awareness and increase sales.
• Lift, push, or pull 50 or more pounds.

Benefits

• On-the-job training and development programs with career growth opportunities.
• 401(k) with employer matching.
• Mental health and life resources.
• Medical, dental, prescription, and vision plans.
• On-demand pay.
• Base pay or uncapped commission.
• Employee discounts on Mattress Firm sleep products and accessories.
• Additional bonus opportunities may be available for eligible leadership and individual contributor roles, at the Company's discretion.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed