Sleep Expert - Sales

Mattress Firm•Mayfield Heights, OH
•$42,000 - $51,000•Onsite

About The Position

The Sleep Expert elevates the customer's in-store experience by serving as a trusted sleep authority and offering best-in-class products. The role involves learning about sleep and Mattress Firm products, executing selling programs with digital tools, and supporting a seamless omnichannel experience in a compelling, customer-centered environment. The position may provide support to stores in South Euclid, Ohio, as needed. Compensation is listed as $42,000 to $51,000 per year, depending on qualifications and experience. Eligible leadership and individual-contributor roles may have additional bonus opportunities at the Company's discretion. The posting describes base pay or uncapped commission and notes that pay does not guarantee employment for any particular time. Applicants must be legally authorized to work in the United States without sponsorship and provide proof of eligibility.

Requirements

  • Legal authorization to work in the United States without the need for sponsorship.
  • Proof of eligibility to work in the United States.
  • Ability to lift, push, or pull 50 or more pounds.

Responsibilities

  • Create an environment where the customer is always at the center by cultivating strong relationships.
  • Provide technical and product knowledge to customers and serve as a subject matter expert.
  • Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives.
  • Maintain customer relationships during and after purchase, including resolving customer issues and sending delivery reminders.
  • Maintain awareness of competitors, their advertisements, and their services.
  • Leverage social media to positively impact brand awareness and increase sales.
  • Lift, push, or pull 50 or more pounds.

Benefits

  • Career growth opportunities through on-the-job training and development programs.
  • 401(k) with employer matching.
  • Mental health and life resources.
  • Medical, dental, prescription, and vision plans.
  • Get paid on-demand.
  • Base pay or uncapped commission.
  • Employee discounts on Mattress Firm sleep products and accessories.
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