Sleep Expert - Sales

Mattress Firm • Omaha, NE

6d • Onsite

About The Position

The Sleep Expert elevates the in-store customer experience by serving as a trusted sleep authority and offering best-in-class products. The role executes Mattress Firm selling programs using digital tools and supports a seamless omnichannel experience, creating an engaging environment centered on the customer. Employees may support stores within a 30–45-minute radius of their home store location.

Requirements

• Have legal authorization to work in the United States without sponsorship.
• Provide proof of eligibility to work in the United States.
• Ability to lift, push, or pull 50 or more pounds.

Responsibilities

• Cultivate strong customer relationships and create an environment where the customer is always at the center.
• Provide customers with technical and product knowledge and serve as a subject matter expert.
• Drive individual sales performance and key performance indicators while demonstrating company values and supporting company initiatives.
• Maintain customer relationships during and after purchase, including resolving customer issues and sending delivery reminders.
• Stay aware of competitors, their advertisements, and services.
• Use social media to positively impact brand awareness and increase sales.
• Lift, push, or pull 50 or more pounds.

Benefits

• Career growth opportunities through on-the-job training and development programs
• 401(k) with employer matching
• Mental health and life resources
• Medical, dental, prescription, and vision plans
• On-demand pay
• Base pay or uncapped commission
• Employee discounts on Mattress Firm sleep products and accessories
• Additional bonus opportunities may be available for eligible leadership and individual contributor roles, at the Company's discretion

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed