Ski Technician - Rental Delivery - Telluride Ski Resort
About The Position
Ski Butlers is hiring seasonal Ski Technicians for its rental delivery operation at Telluride Ski Resort in Telluride, Colorado. Full-time and part-time roles are available, with a base wage of $18 per hour plus tips. No previous experience is required. The work includes morning and evening shifts, and weekend and holiday work is expected. Subsidized housing in Mountain Village is offered to select new hires. Ski Technicians interact with customers by delivering rental equipment to their accommodations, providing on-mountain support, and picking up equipment at the end of the rental period. The role involves completing the full service cycle for scheduled and reactive ski and snowboard rentals, including packing orders, fitting guests, supporting equipment changes, and preparing returned equipment for reuse. Technicians are expected to provide a personalized customer experience, communicate clearly, and help ensure each guest receives suitable equipment. Ski Butlers describes its culture as grounded in service, simplicity, purpose, curiosity, giving back, teamwork, accountability, and fun. The company also notes its net-zero climate initiatives and community involvement.
Requirements
- No previous experience is required.
- Weekend and holiday work is expected.
- Work is organized into morning and evening shifts.
Responsibilities
- Complete the entire service cycle for scheduled and reactive ski and snowboard rentals.
- Pack rental orders before equipment delivery.
- Deliver rental equipment to guests’ accommodations and provide a personalized fitting experience.
- Provide on-mountain equipment support to guests requesting equipment changes, within 45 minutes.
- Pick up equipment from guests’ accommodations at the end of the rental period.
- Return equipment to the shop, sanitize and re-sticker it, tune it, and restock it for future use.
- Meet the delivery service requirements: arrive within five minutes of the agreed time, communicate clear expectations, and select appropriate equipment for each guest’s skills and current resort conditions.
- Maintain delivery vehicle cleanliness and fuel levels.
- Prepare orders for future delivery.
- Help set up the next shift and future team members for success.
- Perform basic ski and snowboard tuning, waxing, and general equipment maintenance.
- Make and answer customer phone calls with a positive and inviting tone.
- Restock delivery vehicles with extra equipment.
Benefits
- $18 per hour base wage plus generous tips.
- Subsidized housing in Mountain Village for select new hires.
- Free Alterra Mountain Company employee pass, with access subject to blackout dates.
- Ability to upgrade to a Full or Base Ikon Pass at a heavily discounted rate.
- Ski pass for Telluride Ski Resort.
- Discounted access to more than 500 industry brands.
- Discounts on Rossignol, Dynastar, and Lange equipment.
- 401(k) benefit and employer match for staff members over 18.
- Apex-MEC minimum essential coverage plan available to seasonal employees, including preventive and urgent care visits, telehealth, limited hospitalization, prescription drug benefits, and multilingual behavioral health services.
- Employee assistance programs, emotional wellbeing resources, and work-life balance resources.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
