Ski Attendant-(CamelBack Mountain Resort)

Towne Park•Pocono Township, PA

About The Position

The Ski Check Attendant provides attentive, friendly, and efficient hospitality services to guests at CamelBack Mountain Resort. The role assists hotel guests with ski equipment, including delivering and picking up equipment during their visits, storing skis, ski poles, and snowboards in designated areas, and accepting returns for ski rentals. The attendant also supports guest services by answering questions, providing directions and information about hotel amenities and local attractions, and keeping guest service areas orderly. The hourly base pay is $14, plus tips averaging $10–$20 per hour. The schedule requires open availability. Employees may enroll in accident, critical illness, hospital indemnity, and telemedicine benefits, as well as the company’s 401(k) retirement savings plan. Eligibility depends on job classification, length of employment, and hours worked; seasonal and temporary roles are not eligible for the listed benefits. The position requires a high school diploma or GED, completion of Towne Park’s Wheelchair Safety Training course, and one to three months of related experience or training. Work is primarily in a climate-controlled environment, with occasional exposure to inclement weather and varying temperatures. Travel of up to 5% may be required.

Requirements

High school diploma or general education degree (GED).
Complete the Wheelchair Safety Training course provided by Towne Park.
One to three months of related experience and/or training.
Knowledge of principles and processes for providing customer and personal services.
Open availability for the work schedule.
Ability to meet the stated physical demands, including lifting up to 50 pounds occasionally, up to 25 pounds frequently, and more than 10 pounds constantly.

Responsibilities

Maintain a pleasant, friendly, and professional demeanor with guests, coworkers, and clients; greet guests, use their last names, welcome them to the location, and follow proper phone etiquette.
Remain in designated areas when not completing other tasks and assist with equipment deliveries as needed.
Maintain knowledge of hotel hours, meeting facilities, and public areas.
Assist guests with directions, reservations, and inquiries; provide information about the hotel, meeting rooms, amenities, and local attractions.
Assist guests with transportation to off-site locations using approved taxi or transport services only.
Tag ski equipment correctly for storage and ensure guests and equipment are transported safely to and from assigned destinations.
Monitor and maintain cleanliness and order in guest services areas.
Deliver messages, items, and guest amenities as requested.
Complete assigned tasks in a timely manner as instructed by the Account Manager.