Ski Attendant-(CamelBack Mountain Resort)

Towne Park•Tannersville, PA

About The Position

The Ski Attendant provides attentive, friendly, and efficient hospitality services to guests. The role assists hotel guests with ski equipment delivery and pickup throughout their visits, stores skis, ski poles, and snowboards in designated areas, and accepts returns for ski rentals. The position also provides guest information and assistance, maintains the guest services area, and completes assigned tasks as instructed. The hourly base pay is $14, plus tips averaging $10–$20 per hour. The schedule requires open availability. Employees may be eligible to enroll in accident, critical illness, hospital indemnity, and telemedicine benefits, as well as the company’s 401(k) retirement savings plan. Eligibility depends on job classification, length of employment, and hours worked; seasonal and temporary roles are not eligible for the listed benefits. The role is primarily performed in a climate-controlled environment, with occasional exposure to inclement weather and varying temperatures. Travel of up to 5% may be required.

Requirements

High school diploma or GED.
Complete the Wheelchair Safety Training course provided by Towne Park.
One to three months of related experience and/or training.
Knowledge of principles and processes for providing customer and personal services.
Ability to meet the stated physical requirements, including lifting up to 50 pounds occasionally, up to 25 pounds frequently, and more than 10 pounds constantly.

Responsibilities

Maintain a pleasant, friendly, and professional demeanor with guests, coworkers, and clients; greet guests, use their last names, welcome them with the appropriate salutation, and follow proper phone etiquette.
Remain in designated areas when not completing other tasks and assist guests with equipment deliveries as needed.
Maintain knowledge of hotel operating hours, meeting facilities, public areas, amenities, and local attractions; assist guests with directions, reservations, and other inquiries.
Assist guests with transportation to off-site locations using only approved taxicab or transport services.
Tag ski equipment correctly for storage and ensure guests and equipment are safely transported to and from assigned destinations.
Monitor and maintain cleanliness and order in the guest services area.
Deliver messages, items, and guest amenities as requested.
Complete assigned tasks in a timely manner as instructed by the Account Manager.
Assist with delivery and pickup of guest ski equipment, store skis, ski poles, and snowboards in designated areas, and accept ski rental returns.