Skatepark Ambassador-PT
About The Position
The Skatepark Ambassador is responsible for maintaining a safe, welcoming, and well-organized skatepark environment for all users. The role supports daily park operations by monitoring activity, enforcing park rules, assisting guests, and keeping the facility clean and safe. Skatepark Ambassadors promote respect, safety, and a positive community culture. City Walk BHAM was created following completion of Birmingham’s I-59/20 Central Business District Interstate bridges. Its goal is to help reconnect Birmingham and provide a destination and common area open to all citizens. This part-time position has flexible and varied hours to meet facility and event needs. Work may include extended or irregular hours, including days, nights, weekends, and holidays.
Requirements
- Experience skateboarding, BMX riding, scootering, or inline skating.
- CPR/First Aid certification, or willingness to obtain it.
- Valid State of Alabama Driver License.
- Knowledge of skatepark etiquette, culture, and safety standards, or willingness to learn.
- Ability to remain calm, alert, and professional in a fast-paced environment.
- Ability to coordinate, analyze, work independently, observe, make decisions, and meet deadlines in a detail-oriented manner.
- Strong situational awareness and sound judgment.
- Team-oriented and proactive approach.
- Critical thinking, time management, and deductive reasoning skills.
- Ability to anticipate problems and implement corrective actions.
- Strong communication, conflict resolution, and interpersonal skills.
- Comfort interacting with people of all ages and backgrounds, including youths, teens, and adults.
- Ability to understand oral and written instructions in English.
- Dependable, responsible, and safety-focused mindset.
- Commitment to following and enforcing all CWB rules and organizational policies.
- Excellent oral and written communication, fluency in English, and active listening.
- Ability to interact with the public in a professional, positive, and confident manner.
- Basic computer skills and knowledge of Microsoft Office suites.
Nice To Haves
- At least one year of related knowledge, experience, and skills in customer service, recreation, youth programs, or similar public-facing roles is preferred.
- High School Diploma or G.E.D. is preferred.
Responsibilities
- Monitor skatepark activity to ensure safe and appropriate use of park features and equipment.
- Support opening and closing procedures, including light cleaning and equipment checks.
- Enforce skatepark rules and policies fairly, consistently, and respectfully.
- Provide customer service to skaters, families, and visitors.
- Respond to minor injuries and incidents and provide basic first aid as needed.
- De-escalate conflicts and address unsafe behavior calmly and professionally.
- Perform light cleaning and maintenance, including sweeping, trash removal, and reporting damage.
- Collaborate with public safety, PSA, operations, and emergency personnel as required.
- Open and close the skatepark according to scheduled hours.
- Assist with programs, lessons, camps, or special events when scheduled.
- Promptly communicate incidents, injuries, or facility concerns to supervisors.
- Represent the skatepark positively and foster an inclusive, community-focused environment.
- Perform other duties as required.
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What This Job Offers
Job Type
Part-time
Education Level
High school or GED
