Community Ambassador PT

B.HOM Student Living•Bloomington, IN

1d•$12 - $12•Onsite

About The Position

The Community Ambassador serves as a liaison between residents and the management team, helping create a vibrant, engaging community environment. The role focuses on resident engagement, leasing support, and community programming to drive satisfaction, retention, and a positive living experience. The position is based onsite at Stadium Row in Bloomington, Indiana, and is part-time, approximately 20 hours per week.

Requirements

Strong communication and interpersonal skills.
Ability to manage multiple responsibilities and stay organized.
Positive attitude and strong customer service mindset.
Ability to maintain confidentiality and professionalism.
Proficiency in Microsoft Office and social media platforms.
Must be enrolled as a student and meet academic requirements: a minimum of 12 undergraduate credit hours or 6 graduate hours.
Must maintain a minimum 2.5 cumulative GPA.
Must be able to live onsite in assigned staff housing.
Must be available to move in before the start of the academic year for training.
Must be available for evenings, weekends, and on-call shifts.
Ability to move throughout the property and attend events.
Frequent use of computer and office equipment.
Ability to communicate effectively in person, by phone, and in writing.
Occasionally lift up to 30 lbs.

Responsibilities

Plan and execute social and developmental programs to enhance the resident experience.
Build relationships with residents through one-on-one interactions and community involvement.
Support a positive, inclusive, and engaging community environment.
Serve as a resource for residents regarding community services and local resources.
Assist with leasing efforts, including tours, follow-ups, and housing events.
Participate in outreach marketing activities such as housing fairs and campus events.
Promote the community through social engagement and peer networking.
Cover scheduled office shifts, including evenings and weekends.
Support daily office functions, including customer service and administrative tasks.
Assist with move-in and move-out processes.
Participate in rotating on-call responsibilities.
Respond to lockouts, noise complaints, and resident concerns.
Assist in handling emergency situations as needed.
Serve as a role model and ambassador for the B.HOM brand.
Promote a positive and professional image within the community.
Support conflict resolution and community standards.
Perform other duties as assigned to support community success.