Community Ambassador

Compass Group•Berwyn, IL

1d•$24 - $26

About The Position

The Community Ambassador creates a warm, welcoming, and professional environment for clients, executives, and staff. The role is the primary reception contact for the office and C-suite and helps ensure that public areas are maintained to a high standard. The position provides customer and administrative support, maintains office spaces and supplies, prepares conference rooms, coordinates with vendors, and supports office operations while following security, safety, and compliance procedures. Rapport, a specialized division of FLIK Hospitality Group and a member of Compass Group USA, emphasizes long-term career development and provides ambassadors with training and development opportunities. The company describes the role as part of a global community and a meaningful career.

Requirements

Strong hospitality mindset and commitment to delivering the Platinum Service Standard.
Ability to multitask, prioritize, and work effectively in a fast-paced, public-facing environment.
Excellent communication and interpersonal skills.
Basic computer proficiency and familiarity with office technology.
Reliable, punctual, and highly detail-oriented.
Strong sense of ownership, professionalism, and confidentiality.
Ability to perform the essential functions of the position satisfactorily, with or without reasonable accommodation.

Nice To Haves

2 to 3 years of experience in client service, hospitality, housekeeping, porter work, or a similar corporate environment.

Responsibilities

Provide high-level customer support as the main point of contact for employees, visitors, and executives.
Greet guests professionally and ensure a welcoming, polished experience.
Maintain cleanliness, organization, and presentation across office spaces, including the lobby, conference rooms, kitchen, and work areas.
Restock office, kitchen, and pantry supplies and maintain clean, functional kitchen areas.
Set up, reset, and arrange conference rooms for meetings, including moving furniture weighing up to 50 pounds.
Monitor maintenance needs and coordinate repairs and equipment servicing as needed.
Provide basic support for office technology and equipment.
Coordinate with vendors, including catering and audiovisual vendors, to ensure seamless service delivery.
Respond to inquiries, anticipate needs, and communicate effectively with team members and departments.
Maintain awareness of daily operations and share relevant updates with the team.
Follow security, safety, and compliance procedures.
Conduct opening and closing walkthroughs as needed.
Provide general administrative support and complete additional duties as assigned.

Benefits

Medical
Dental
Vision
Life insurance and AD
Disability insurance
Retirement plan
Paid time off
Holiday time off, varying by site and state
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Paid Parental Leave
Personal Leave
Potential eligibility for paid and/or unpaid time off in accordance with applicable federal, state, and local laws