Community Ambassador

B.HOM Student Living • Denton, TX

3d • $14 - $15 • Onsite

About The Position

The Community Ambassador serves as a liaison between residents and the management team, builds relationships with prospective residents and the surrounding community, and helps create a vibrant community atmosphere that supports resident satisfaction and retention. The role promotes resident well-being through social and developmental programming, individual interactions, and proactive problem-solving. Community Ambassadors also serve as role models for residents and represent B.Hom Student Living professionally and courteously, with a strong commitment to serving internal and external customers.

The position combines community programming, resident support, marketing and leasing, office coverage, and rotating after-hours on-call duties. It averages 20 hours per week and requires enrollment in an undergraduate or graduate program, residence in an assigned staff apartment, and on-site arrival no later than one month before fall semester move-in for training and building preparation. The job generally operates in a professional office environment and may occasionally involve outdoor work.

Requirements

• Where required by law, hold a state leasing license or be able to obtain the required license(s) within the timeframe mandated by state law.
• Be proficient in MS Office applications and demonstrate strong computer technology skills, including social media use.
• Have excellent verbal and written communication skills and the ability to present thoughts and ideas clearly.
• Be able to plan and organize multiple tasks effectively.
• Be able to maintain a high level of confidentiality.
• Have completed at least 12 undergraduate credit hours by the start date and maintain a cumulative GPA of at least 2.5.
• Maintain enrollment in at least 12 undergraduate credit hours or 6 graduate credit hours during the academic year, excluding summers.
• Be able to reside in an assigned staff apartment.
• Move on-site no later than one month before fall semester move-in to participate in fall training and building-opening preparation.
• Commit an average of 20 hours per week to office hours, off-site marketing and promotional activities, on-call duty shifts, programming, and regular resident interaction.
• Work Monday through Friday, with extended hours and/or weekends as scheduled or needed to meet business needs.
• Remain stationary for long periods, occasionally move about the office, constantly operate a computer and other office equipment, communicate regularly and effectively, and occasionally lift up to 30 pounds.
• Have close visual acuity for preparing and analyzing data and figures, viewing a computer terminal, and extensive reading.
• Have the ability and means to travel locally and potentially overnight, in specific regions or states, by automobile and airplane.

Responsibilities

• Participate in developing and implementing community enrichment programs, area meetings, and events that support B.Hom Student Living’s living-learning environment.
• Participate in marketing and leasing efforts to meet weekly and monthly leasing goals.
• Cover rotating office shifts during posted business hours, including nights and weekends; duties include tours, leasing, phone contacts, customer service, and general office work.
• Cover rotating after-hours and weekend on-call shifts, including touring the property, handling lockouts, responding to noise complaints, and responding to emergencies.
• Serve as a resource for residents regarding B.Hom Student Living services, the surrounding community, local colleges and universities, community issues, conflict resolution, and crisis management.
• Interact with prospective residents by giving tours, discussing the benefits of living at the property, distributing marketing materials, and attending housing fairs.
• Serve as a role model and represent B.Hom Student Living positively and professionally.
• Assist the General Manager and residents during move-in and move-out periods.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED