Community Ambassador

CCMC • Summerville, SC

1d

About The Position

CCMC is a community management company specializing in master-planned communities. This Community Ambassador role supports a resident-centric agrihood community with organic produce, a Farm Share program, and a Garden and General Store. The Ambassador serves as a welcoming point of contact for residents, guests, and prospective buyers, helping create memorable community experiences and supporting events, marketing, and daily facility operations. The role works collaboratively with the community team and is primarily scheduled on weekends, with flexibility for event-related nights, holidays, and additional hours as needed.

Requirements

• At least 2 years of customer service experience, with strong project management and multitasking skills in fast-paced environments; alternatively, at least 6 months of experience with excellent customer service skills and telephone etiquette.
• High school diploma or equivalent.
• Strong interpersonal skills and excellent verbal and written communication skills.
• Proficiency using Microsoft Office.
• Ability to develop, design, and implement programs and reports.
• Positive, outgoing personality; ability to work independently and as part of a team; strong conflict resolution skills.
• Ability to sit or stand for extended periods and attend community events.
• Valid driver’s license and reliable transportation. If driving is required, maintain a valid license for the vehicle class, a clean motor vehicle report, and current automobile insurance at statutory limits; notify Human Resources of changes to motor vehicle standing.
• Ability to occasionally lift and carry supplies or equipment weighing up to 25 pounds.
• Manual dexterity and skill using technology, including computers and mobile devices.

Responsibilities

• Serve as the first point of contact for guests, residents, and potential buyers; provide tours, answer questions, and share information about the community and its offerings.
• Assist the client’s marketing team with planning and executing events for potential buyers, realtors, and residents, both inside and outside the community.
• Help organize and facilitate community events in coordination with the client, Lifestyle Director, and Farm Director.
• Manage front desk operations, including answering calls, responding to emails, handling event registration, and supporting marketing efforts with weekly sales and traffic reports.
• Maintain operational tasks, including keeping the environment well maintained and managing inventory for on-site facilities.
• Follow opening and closing checklists and ensure the facility meets health and safety standards.
• Engage with residents, prospective buyers, and staff; conduct facility tours as needed and directed by the Community Manager.
• Work with the team to facilitate communication goals.

Benefits

• Employee Assistance Program (EAP) and Calm Health support programs.
• 401(k) with company match: automatic enrollment and a 30% match on the first 10% of contributions.
• Competitive pay, depending on experience.
• Part-time, flexible schedule.
• Eligible part-time employees may accrue paid sick leave in accordance with applicable state and local laws.
• A caring team dedicated to employee success.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED