Community Ambassador Omnicom
About The Position
The Community Ambassador, Omnicom, ensures successful delivery of meeting and conference services by coordinating with clients, vendors, and coworkers. The role provides high-level internal and external customer support and helps create a warm welcome and seamless experience for visitors and employees. The ambassador works with the on-site team lead and associates to coordinate catering services, meeting setups, and special requests; coordinates with building management and facilities teams on maintenance and repairs; and may serve as a contact for external vendors. The role also involves maintaining office cleanliness, setting up and breaking down catering events, sharing local information, and keeping colleagues informed about business activity and operational updates. Rapport describes its ambassador roles as long-term career opportunities and provides individual training and development. The position is with Rapport, a specialized division of FLIK Hospitality Group and a member of Compass Group USA. Compensation is listed as $23–$27 per hour.
Requirements
- Excellent listening and oral communication skills.
- Basic computer skills and knowledge of office technology and equipment.
- Ability to work under pressure, prioritize tasks, and manage multiple jobs while interacting with visitors in a public environment.
- Punctuality, dependability, and dedication to operational excellence and attention to detail.
- Ability to perform the essential functions of the position satisfactorily, with or without reasonable accommodation.
Nice To Haves
- Culinary, menu planning, and food service knowledge.
- Catering setup knowledge.
- ServSafe certification.
Responsibilities
- Coordinate with clients, vendors, and coworkers to deliver meeting and conference services successfully.
- Provide high-level internal and external customer support and a warm, seamless welcome.
- Collaborate with the on-site team lead and associates to coordinate catering services, meeting setups, and special requests.
- Work with building management and the hard services team to schedule preventative maintenance and general office repairs.
- Enter work orders and follow up with the facilities team.
- Provide knowledgeable information about the office, building, surrounding areas, transportation, and local restaurants and points of interest.
- Ensure office spaces, including open work areas, conference rooms, lobby, and kitchen, are clean.
- Set up catering and break down catering events.
- Communicate accurately and effectively with peers, both verbally and in writing.
- Maintain awareness of business activity and communicate updates to team members.
- Communicate and interact effectively with other departments.
- Serve as a point of contact for external vendors or service providers when needed.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life and accidental death insurance
- Disability insurance
- Retirement plan
- Paid time off
- Holiday time off, varying by site and state
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- Paid parental leave
- Personal leave
- Potential paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
