Community Ambassador PT
About The Position
The Community Ambassador serves as a liaison between residents and the management team, helping create a vibrant and engaging community environment. The role focuses on resident engagement, leasing support, and community programming to promote resident satisfaction, retention, and a positive living experience. The position is onsite at Aspire Tucson Apartments in Tucson, Arizona, and requires the ambassador to live in assigned staff housing. The schedule is approximately 20 hours per week and includes office hours, events, marketing activities, and rotating on-call responsibilities. Evening and weekend availability is required. The role reports to the General Manager.
Requirements
- Strong communication and interpersonal skills.
- Ability to manage multiple responsibilities and stay organized.
- Positive attitude and strong customer service mindset.
- Ability to maintain confidentiality and professionalism.
- Proficiency in Microsoft Office and social media platforms.
- Must be enrolled as a student and meet academic requirements: at least 12 undergraduate credit hours or 6 graduate hours, and a cumulative GPA of at least 2.5 that must be maintained.
- Must be able to live onsite in assigned staff housing.
- Must be available to move in before the start of the academic year for training.
- Must be available for evening, weekend, and on-call shifts.
- Ability to move throughout the property and attend events.
- Ability to communicate effectively in person, by phone, and in writing.
- Occasionally able to lift up to 30 lbs.
Responsibilities
- Plan and execute social and developmental programs that enhance the resident experience.
- Build relationships with residents through one-on-one interactions and community involvement.
- Support a positive, inclusive, and engaging community environment.
- Serve as a resource for residents regarding community services and local resources.
- Assist with leasing efforts, including tours, follow-ups, and housing events.
- Participate in outreach marketing activities such as housing fairs and campus events.
- Promote the community through social engagement and peer networking.
- Cover scheduled office shifts, including evenings and weekends.
- Support daily office functions, including customer service and administrative tasks.
- Assist with move-in and move-out processes.
- Participate in rotating on-call responsibilities.
- Respond to lockouts, noise complaints, and resident concerns.
- Assist in handling emergency situations as needed.
- Serve as a role model and ambassador for the B.HOM brand.
- Promote a positive and professional image within the community.
- Support conflict resolution and community standards.
- Perform other duties as assigned to support community success.
Benefits
- Competitive compensation and/or housing benefits, where applicable
- 401(k) with company match
- Sick and safe time
- Leadership and professional development experience
- Opportunity to build transferable skills in marketing, sales, and operations
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
