Parking Ambassador (PT) - Kissimmee
About The Position
At Premium Parking, Parking Ambassadors help create a positive experience for every guest visiting the company’s parking facilities. They serve as a friendly point of contact, help keep operations running smoothly, and contribute to a safe, welcoming, and organized environment. Shifts vary based on the event schedule. The role involves greeting guests, answering questions about parking and site information, directing vehicles, assisting with concerns, supporting event operations, and monitoring facility conditions. Ambassadors help maintain a clean and inviting facility and follow company procedures to promote safety. Training is provided for operational smartphone or handheld-device use.
Requirements
- Strong customer service and communication skills.
- Ability to provide friendly, professional guest service.
- Ability to work independently and maintain professionalism at all times.
- Comfort using smartphones or handheld devices for operational tasks; training is provided.
- Ability to stand and/or walk for an entire shift.
- Ability to work outdoors in varying weather conditions.
- Ability to read and comprehend verbal instructions and written correspondence.
- Friendly, guest-focused attitude and ability to stay attentive and proactive in a fast-paced environment.
Nice To Haves
- Previous customer service, parking, or hospitality experience.
- Valid driver’s license (may be required based on site).
Responsibilities
- Greet guests and provide customer service from arrival to departure.
- Answer questions about parking rates, payment options, directions, and site information.
- Direct traffic and guide vehicles safely and efficiently into parking areas.
- Assist guests with concerns and help resolve issues professionally.
- Support event parking operations and high-traffic periods.
- Conduct routine walkthroughs to identify safety concerns, maintenance needs, or equipment issues.
- Help maintain a clean, organized, and inviting parking facility by removing debris and reporting facility concerns.
- Follow company procedures and report hazards or incidents to promote a safe environment.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
