Parking Ambassador
About The Position
The Parking Ambassador performs a variety of tasks to support smooth parking-facility operations while delivering service that exceeds customer and client expectations. The role provides customer service, assists customers with entry and exit transactions, and helps ensure parking equipment is operating properly. The ambassador directs traffic to appropriate parking areas, counts vehicles during the shift to prevent facilities from exceeding capacity, charges customers for parking as directed by a supervisor, and checks parking lots for permits. The position also involves using hand signals and lights to guide patrons into open spaces, promptly reporting accidents, incidents, and safety concerns to the Supervisor, and positioning or removing barricades to restrict parking in designated spots. The Car Park is a parking and transportation company operating more than 500 locations across the United States. It serves markets including hospitality, healthcare, events, municipalities, offices, retail, and universities, and emphasizes customer service, technology, collaboration, integrity, employee learning, and career progression.
Requirements
- Must be dependable.
- Must be at least 18 years of age.
- Excellent customer service skills.
- Ability to work in various weather conditions.
- Ability to stand for long periods.
- Ability to follow verbal and written directions.
- Ability to arrive on time and work on required days.
Responsibilities
- Provide customer service, including helping customers with parking entry and exit transactions.
- Help ensure parking equipment is in operating condition.
- Direct traffic to appropriate parking areas.
- Count vehicles throughout the shift to ensure the facility does not exceed available capacity.
- Charge customers for parking as directed by the supervisor.
- Screen parking lots for permits.
- Use hand signals and lights to direct patrons into open parking spots.
- Immediately report accidents, incidents, or safety concerns to the Supervisor.
- Position or remove barricades to prevent parking in designated spots.
Benefits
- 18 days of paid time off (PTO)
- Paid parental leave
- Volunteer time off (VTO)
- Paid holidays
- Bereavement benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Flexible spending accounts
- Health spending accounts
- Short-term disability
- Critical illness and accident benefits
- Life insurance
- Tuition reimbursement
- 401(k)
- Opportunity to work with a genuinely awesome team of co-workers
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
