Parking Ambassador

University of Iowa•Iowa City, IA

15h•Onsite

About The Position

The University of Iowa Parking & Transportation department is seeking a Parking Ambassador to help ensure compliance with university parking regulations and assist patients, staff, students, and visitors entering parking ramps. The position monitors parking and traffic conditions, verifies vehicle parking eligibility in hospital ramps, and directs motorists to suitable parking and related services. It also provides customer support to people with questions, concerns, or special needs, including help locating ADA parking or spaces near entrances and elevators. This position is performed fully on campus. The schedule is Monday through Friday, 6:00 a.m. to 2:30 p.m. The position is not eligible for University sponsorship for employment authorization.

Requirements

Two years of experience in a public contact position.
Experience using computers and tablets.
A valid driver’s license.
Ability to meet and maintain the University of Iowa Driving Policy.

Nice To Haves

Knowledge of the University of Iowa campus and the locations of various parking facilities.
Customer service or public contact experience.
Ability to adapt, prioritize, and organize multiple tasks.
Proficient computer skills.
Excellent communication skills for interacting effectively with people from various backgrounds and cultures.

Responsibilities

Monitor traffic flow and parking ramp capacity.
Assist motorists, patients, and visitors by directing them to appropriate parking options, elevators, skyways, or shuttle services.
Verify the validity and eligibility of vehicles parking in hospital ramps.
Provide customer service to patients and visitors with questions, concerns, or special needs, including assistance locating ADA parking or spaces close to entrances and elevators.