Parking Enforcement Ambassador (driving)

SP Plus • Atlanta, GA

13h • Onsite

About The Position

SP+, a Metropolis company, is an artificial intelligence company that uses computer vision to enable checkout-free parking experiences. The Parking Enforcement Ambassador monitors designated streets, lots, garages, other public areas, and/or an entire campus to ensure compliance with parking policies. The role also provides customer service, issues citations or warnings, and may impound or boot vehicles as directed. Enforcement Officers are not sworn police officers and have no arresting authority. The position is classified as non-exempt and hourly. The posting notes that the listed duties are not exhaustive and that other job-related duties may be assigned by a supervisor.

Requirements

• Obtain Parking Enforcement certification before starting work.
• Communicate effectively in English, both orally and in writing.
• Have a GED or high school diploma.
• Compute financial data as it relates to time.
• Understand hazards and safety precautions.
• Use a handheld computer, email, and basic software programs effectively.
• Operate a motor vehicle effectively and safely.
• Understand and apply parking regulations and rules.
• Be at least 18 years of age.
• Have a valid driver's license and a safe driving record.
• Maintain a professional appearance and demeanor.
• Stand for extended periods, up to 6 or 8 hours with breaks.
• Walk for extended periods.
• Bend, stoop, squat, and lift frequently throughout a shift.
• Work in extreme weather conditions, including heat, wind, snow, and rain.

Responsibilities

• Monitor designated streets, parking lots, garages, other public areas, and/or a campus for compliance with parking policies.
• Answer customer questions about directions, events, building locations, and parking policies.
• Issue citations and warnings for parking-policy non-compliance using a handheld computer or manual tickets.
• Impound or boot vehicles as directed.
• Operate City vehicles carefully.
• Use proper judgment, tact, and diplomacy when dealing with people.
• Perform other job-related duties as assigned by a supervisor.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED