Site Supervisor, Residential Rehabilitation

Sheppard Pratt • Glen Burnie, MD

1d • Onsite

About The Position

The Site Supervisor is a supervisory position requiring general and specific knowledge of community-based programs, behavioral health, recovery, and rehabilitation. The primary responsibility is to assist the Program Director/Supervisor in overseeing the delivery of services, staff supervision, administration, and evaluation of the Residential Program with integrity and professionalism. The position also involves supervising staff and monitoring assigned budgeted line items.

The Site Supervisor supports day-to-day program operations and service delivery, coordinates client service planning, and ensures services respond to individual needs. The role contributes to service development and quality improvement, coordinates with program components and external service providers, and supports the hiring, training, supervision, and evaluation of staff. The supervisor also directs facilitators and students and prepares staff coverage schedules and daily plans as needed.

The schedule is Sunday through Thursday, 1:00 p.m. to 9:30 p.m., and the position is in-person. On-call availability is required.

Requirements

• High school diploma or equivalent.
• Two years of positively referenced relevant work experience, including supervisory experience.
• Working knowledge of Microsoft Office.
• Ability to navigate applications and use a keyboard to enter required documentation into an electronic health record.
• Possess a four-passenger vehicle that meets company inspection requirements.
• Safe driving record, valid driver's license, and vehicle insurance naming the employee as an insured driver.
• Availability for on-call work.

Nice To Haves

• Bachelor’s degree in a related field or an associate degree.

Responsibilities

• Provide smooth day-to-day operation of program activities and service delivery to clients.
• Assess, coordinate, and implement service planning needs for clients assigned to the program area, and take responsibility for providing their health and resource management needs.
• Support implementation of new program services and quality improvement systems to meet changing client needs.
• Ensure clients receive services based on their individual needs.
• Communicate case rate numbers regularly to the supervisor.
• Coordinate client services through effective interaction with program components and external service providers.
• Participate in interviewing, hiring, and training program staff as assigned.
• Provide orientation, ongoing training, supervision, and evaluation for assigned staff.
• Ensure required hiring, initial orientation, and ongoing paperwork is completed and submitted.
• Teach, coach, and model staff-development skills, including psychiatric rehabilitation skills, motivational techniques, and cognitive behavioral techniques.
• Supervise and direct facilitators and assigned students, develop monthly staff coverage schedules for assigned facilities, and create daily plans as needed.
• Monitor assigned budgeted line items.

Benefits

• Professional development, including tuition reimbursement for ongoing education and licensure and/or certification preparation.
• Medical, dental, and vision benefits for benefit-eligible positions.
• 403(b) retirement match.
• Paid time off for benefit-eligible positions.
• Complimentary Employee Assistance Program (EAP).
• Mileage reimbursement program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED