Site Reliability Engineer III

Breeze Airways™•Cottonwood Heights, UT

About The Position

The Site Reliability Engineer is responsible for the availability and reliability of critical platform services and applications. The role works closely with the Software Development Team to develop release schedules and design and implement deployment processes and tools that support continuous improvement of Breeze production environments. Responsibilities also include service delivery, reliability, scalability, monitoring, and defining infrastructure as immutable infrastructure-as-code. The position manages production systems, resolves complex service faults, deploys and maintains highly available cloud-native applications and CI/CD pipelines, and implements automation and monitoring. The engineer works alongside cross-functional teams, improves deployment practices and knowledge sharing, and participates in an on-call rotation. The role is expected to meet performance measures and established standards in alignment with Breeze Aviation Group values of Safety, Kindness, Integrity, Ingenuity, and Excellence.

Requirements

Four-year degree in Computer Science or equivalent additional practical experience.
At least 4 years of experience maintaining and deploying highly available, fault-tolerant systems at scale.
Drive to automate repetitive tasks using scripting languages such as Bash, Python, or Ruby.
Practical experience with containerization and clustering.
Experience with AWS, including services such as IAM, EC2, VPC, ELB, ALB, Autoscaling, Lambda, or EKS.
Experience with a version control system such as Git.
Experience implementing CI/CD pipelines.
Experience with configuration management.
Familiarity with PaaS.
Experience with infrastructure-as-code.
Experience troubleshooting and monitoring distributed systems in development and production environments.
Understanding of system and networking concepts and troubleshooting techniques.
Comfort with Linux and network administration, including load balancing, routing, firewalls, and VPN.
Experience in infrastructure security.
High-performance orientation and ability to work under pressure, prioritize projects, meet deadlines, and remain flexible.
Strong attention to detail, organization, and time-management skills.
Self-starter with a positive attitude and strong desire for success.
Ability to complete projects on time with minimal supervision and work varied hours when necessary to meet deadlines.
Expertise in Terraform, Kubernetes, and AWS.

Nice To Haves

At least 6 years of experience maintaining and deploying highly available, fault-tolerant systems at scale.
Familiarity with AI tools and AI orchestration and enablement at scale.
Graduate degree in Computer Science or another relevant field of study.
Experience using EKS, Terraform, and Ansible.

Responsibilities

Manage core production systems, including frequent changes and updates.
Rapidly identify and resolve problems in production systems.
Handle complex service faults.
Develop or implement tools to improve infrastructure monitoring.
Improve technologies and processes while maintaining a rapid agile delivery cycle.
Deploy and maintain highly available, scalable, critical applications on a cloud-native microservices architecture.
Implement automation, effective monitoring, and infrastructure-as-code.
Deploy and maintain CI/CD pipelines across multiple environments.
Support and work alongside cross-functional engineering teams on the latest technologies.
Iterate on best practices to increase the quality and velocity of deployments.
Sustain and improve knowledge-sharing processes throughout the engineering team.
Participate in on-call responsibilities in rotation with the engineering team.
Achieve performance measures and adhere to established standards in conjunction with Breeze Aviation Group values.
Create innovative solutions that advance Breeze’s technical capabilities.
Collaborate with counterpart teams on future architecture and influence roadmaps.
Promote automation through coding or by influencing developers to build systems that are easy to run in production.
Assess risks from introduced features and plan infrastructure improvements.
Propose and drive company-wide architectural changes to address scaling and performance problems.
Influence counterpart groups toward more resilient and reliable products.
Work with teams across the company to influence designs that work with third-party and internal platforms.
Run root-cause analyses and planning meetings to schedule meaningful work on the roadmap.
Identify trends, draw conclusions from problems, and establish actions to resolve them.