Site Reliability Engineer

PlayerZero • Atlanta, GA

5d • $210,000 - $240,000

About The Position

As a Site Reliability Engineer at PlayerZero, you’ll improve the reliability, security, and visibility of production systems. The role combines hands-on AWS infrastructure operations with automation, monitoring, and application instrumentation to help engineers understand system behavior and resolve problems at their source.

You’ll partner with SRE and engineering teams to operate distributed services and stateful data systems, reduce operational toil, and strengthen incident response. The position calls for independently investigating complex issues, safely changing production infrastructure, and carrying improvements through to completion.

Success means production services and data systems remain healthy through growth, releases, and maintenance; engineers diagnose problems faster; recurring issues and manual tasks decrease; infrastructure changes are predictable and recoverable; incidents lead to lasting improvements; and security maintenance stays current.

Requirements

• Experience independently operating, troubleshooting, and improving production services in an SRE, production engineering, or similar role.
• Hands-on AWS production experience, including EC2, VPC networking, IAM, Auto Scaling Groups, and Systems Manager; ideally across multiple accounts.
• Strong fundamentals in Linux, networking, and distributed systems.
• Experience operating distributed data systems such as Kafka, Pulsar, or Redis/Valkey, including upgrades, rolling restarts, replication, and failover.
• Strong programming or scripting skills, including experience building operational automation and improving application instrumentation.
• Experience with metrics, logs, distributed tracing, and alerting, including OpenTelemetry or comparable instrumentation.
• Production experience with infrastructure as code, preferably Terraform, including safely modifying existing infrastructure and state, alongside CI/CD, containers, and repeatable deployment practices.
• Experience responding to production incidents, performing maintenance, and following through on corrective actions.
• Clear communication, sound judgment under pressure, and a collaborative approach to solving problems across teams.

Nice To Haves

• Experience supporting compliance programs such as SOC 2 or HIPAA, including maintaining technical controls and producing evidence.

Responsibilities

• Operate AWS production environments and data systems such as Kafka, Pulsar, and Valkey, including upgrades, replication health, rolling restarts, and failover.
• Build tools and workflows to eliminate repetitive tasks, reduce manual intervention, and make production operations more consistent.
• Partner with engineers to instrument application code and improve metrics, logs, distributed tracing, dashboards, and actionable alerts.
• Investigate incidents across applications, infrastructure, networking, and data systems; help restore service and turn findings into lasting fixes and useful runbooks.
• Partner with Platform and application engineers on infrastructure as code, CI/CD, configuration management, rollback practices, and production readiness.
• Perform OS and kernel patching, remediate infrastructure vulnerabilities within agreed timelines, and execute safe rolling maintenance.
• Identify bottlenecks and failure modes, assess capacity needs, and help establish service health indicators and reliability targets.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed